Experience of running both COCO and DODO sites Taj 15 – Bhiria City, Jafrani Taj 70 – Kandiaro.
·         Responsible for complete supervision of the Site and ensure day to day smooth sale operations.
·         Train, motivate and mobilize the sales team to perform, monitor and engage them in activities to meet sales targets.
·         Regular visits to retailers, bulk buyers, landlords and credit parties, offer them scheme/discounts to capture territory.
·         Dealing with customer queries & complaints in a professional manner.
·         Order planning for scheduling the stock as per the sales forecast on daily basis.
·         Responsible for payment process, coordination with Finance and Supply Chain Departs for timely order deliveries.
·         Responsible for timely purchase of equipments and supplies as per requirements.
·         Responsible for contacting, selection of vendors and contractors and monitor the site construction/repair works.
·         Scheme Management, Marketing & Sales Initiatives, Customer engagement activities for building relationships.
·         Implementing and Maintaining company SOPs, ensure KPI services standards.
·         Ensure compliance with all safety regulations and company policies.
·         Conduct regular Site audits and address any identified issues.
·         Manage Site equipments and ensure proper maintenance and repair for smooth sales operations.
·         Conduct interviews for hiring potential staff.
·         Look after and manage staff of 30 individuals at site.
·         Compile the data, monitor daily business reports and direct reporting to Area Sales Manager.

Prospecting SMEs and exploring new markets of potential clientele.
Planning strategic Sales Plan for allocated territory on monthly basis.
Responsible for going to qualified meetings.
Give a complete online demonstration of Rozee.pk products & services and close sales.
Preparing proposals for customers based on their needs, including creative, innovative, unique concepts and approaches with the help of Team Manager.
Responsible for negotiations with clients and assigning/participating in the negotiations process.
Creating and building client relationships.
Provide timely feedback to the Team Manager regarding activities and meetings done with clients by using CRM software.
Increasing new clients as well as keeping good relationship with existing clients.

Worked as Team Lead directly reporting to General Manager for newly launched Pilot Project FTTH GPON Technology with brand name “Hi-Speed 3in1 Triple Play Service“ and responsible of overall Sales and Deployment in territory.
 
CORE RESPONSIBILITIES:
·      Regular visits of assigned territory PTCL Exchanges & Retailers for sale generation and ensure daily deployment.
·      Engage in arrangements of BTL activities in Karachi (Kiosk Activities in markets, residential areas & exhibitions, etc)
·      Engage the teams for weekly Mega Day activity to generate maximum orders and their successful deployments.
·      Research on the competitor activities in the region, their marketing initiatives, positioning and pricing.
·      Manage the team of FSAs/TSAs, train them, assign targets and lead them to ensure achievement of assigned targets.
·      Look after TPRS orders creation and follow-up with operations team for these orders deployment.
·      Direct reporting to the Regional Sales Manager.

I was honored with additional charge as “Branch Manager” to run the high revenue generating Customer Care Branches of PTCL (OSS-Misri Shah, DHA & OSS-Central, I.I. Chundrigar Road)
CORE RESPONSIBILITIES:
·      Establishing relationship with the walk-in customers through friendly, respectful and professional interaction.
·      To ensure that Sale Target & VAS Up-selling as well as other revenue related targets (e.g. E-Bill Activation (wireline and wireless Internet & 3G Packages etc.) are achieved.
·      BVS verification, selling and activation of wireless SIMs, EVO wireless products & package as per customer requests.
·      Training to staff regarding BVS wireless activation, new package plans and CRM based system to register sales orders.
·      Retention & Win back the churned customers.
·      Monitoring and evaluating ten (10) reporting employees.
·      Managing & Updating Quarterly Staff KPIs & Target Achievement status.
·      Direct reporting to the Regional Sales Manager.

Establishing relationship with the customers through friendly, respectful and professional interaction.
Regularly follow ups with Business units regarding sales to meet set targets.
Direct reporting to the Manager Sales.

Continuous exploration of companies to enhance business.
Participating in Promotional Activities.
Developing and maintaining the relationships with clients by providing support, information, and guidance.
Inquiries/follow-ups regarding sales and gather related information from clients to maintain customer profile.
Prepare reports by collecting, analyzing and summarizing information and submit it to the manager.

Continuous exploration of companies to enhance business.
Participating in Promotional Activities.
Developing and maintaining the relationships with clients by providing support, information, and guidance.
Inquiries Follow-ups regarding sales and gather related information from clients to make and maintain customer profile.
Prepare reports by collecting, analyzing and summarizing information and submit it to the manager.