Recovery, Collection & Verification Officer (From 29-05-2015 to Till Date)

1.MAJOR RESPONSIBILITIES

To work on the allocated accounts with a productive approach.
Establish a working strategy to gain more from the allocated accounts.
To maintain a constant connection with the customer to insure that customer is meeting is PTPs.
To ensure that all visits and pickups are being attempted on time through efficient field visits.
To maintain a proper visit plan.
Visit and collect payment through proper working on all the allocated accounts according to the SBP Fair Debt Collections guidelines.
To ensure that cash collected during the cash transit should not exceed the transit limit, else it will be required to contact immediately to the Management.
Make sure that all collection processes are followed on time & as per policy
To ensure that cash collected on banking hours should be deposited on same day or should be hand over to Designated staff/ Shop Manager. And also ensure that cash collected after branch timings should be deposited very next working day.
To ensure that 3 working days TAT on cash slips should be maintained at all times.
Reconciliation of cash slips should be done.
To give daily report on the accounts visited to the concerned Supervisor/Manager.
Maintain office decorum and punctuality and neatness of self and department.
To minimize the NPL provisions and serve to meet the organizational target.
To provide better solutions to the customers whose cash flows are disturbed.
To ensure that all the customers query/ complains which has been raised during the calls and visits , are properly resolved and should be highlighted to the next level
To guide customer when customer changes the address to change it in the system.
To forward any settlement cases to the respective supervisors/Managers for negotiation but minimize it as much as possible.
To meet all the Organiz

oTo attend regular morning huddles and brief DSR's / GL's /TL about the criteria and quality of applications.
oTo have a complete knowledge of the bank and the product they are selling.
oTo ensure all applications are prescreened properly for completion and clarity.
oTo ensure that all applications forwarded meet the criteria.
oTo work within a team by the following the sales process.
oTo ensure that no customer application is misplaced and is kept in safe custody or returned to TL if incomplete.
oTo report all irregular activities to the Team leaders and maintain good behavior and integrity at all times.
oWorking as a CRO. Account Opening.

A attend regular morning huddles and brief DSR's / GL's /TL about the criteria and quality of applications.
To have a complete knowledge of the bank and the product they are selling.
To ensure all applications are prescreened properly for completion and clarity.
To ensure that all applications forwarded meet the criteria.
To work within a team by the following the sales process.
To ensure that no customer application is misplaced and is kept in safe custody or returned to TL if incomplete.To report all irregular activities to the Team leaders and maintain good behavior and integrity at all times.

A attend regular morning huddles and brief DSR's / GL's /TL about the criteria and quality of applications.

To have a complete knowledge of the bank and the product they are selling.

To ensure all applications are prescreened properly for completion and clarity.

To ensure that all applications forwarded meet the criteria.

To work within a team by the following the sales process.

To ensure that no customer application is misplaced and is kept in safe custody or returned to TL if incomplete.

To report all irregular activities to the Team leaders and maintain good behavior and integrity at all times.