Energetic and optimistic customer service representative with over 10 months of professional experience assisting customers in solving complex issues. Keen to support Wateen Telecom Limited in becoming a market leader through proven customer support skills. Awarded Consultant of the month three times. Helped reduce First Response Time by 20% within the first quarter of employment.
I am working in Wateen Telecom Limited as a Inbound Agent for 7 months and now i am a DRU(Dispute Resolution Department) Officer for 3 months and carry on.