概要

A dedicated and seasoned customer service and operations executive with 36+ years of experience in logistic industry. Managed several international key accounts for companies through outstanding customer loyalty-building and sales skills. A known team player, who is determined to go an extra mile for the company resulting in high repeat customer score. Possess a proven track record of making organizations efficient through reduced lead times.

工作经历

公司标识
Customer Service Executive
ARAMEX Emirates LLC
May 2007 - Sep 2020 | Dubai, United Arab Emirates


公司标识
Network Operation Supervisor
OCS Pakistan Private Limited
May 1999 - Apr 2007 | Karachi, Pakistan


公司标识
Operation Supervisor
FedEx
Jan 1997 - May 1999 | Karachi, Pakistan


公司标识
Operation Supervisor
DHL Pakistan Private Limited
May 1984 - May 1997 | Karachi, Pakistan


学历

University of Karachi
学士, 贸易学士, ‎
Commerce
1991

技能

熟练 Adept Problem-solving
熟练 Advocate of Teamwork
熟练 CEM Deployment
熟练 Counter Billing
熟练 Customer Care Representation
熟练 Microsoft Excel
熟练 ommunications Skills
熟练 Receptionionsit Task Handling
熟练 Record Keeping
中级 Solid Computer Skills
熟练 Superior Work Ethic
熟练 عمليات خدمة العملاء

语言

熟练 乌尔都语
中级 英语

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