Business Planning:·Strive to experience new challenges leads me to my own business from on paper feasibility to business operations I went through all initial process include collecting resources for capital of business, arrangement of necessary transport vehicles, contacting, connecting, affiliating larger transporting companies.·Formed and implement business strategies to gain trust and attract customers as well as affiliated companies in highly competitive environment.
Market Research:·Thoroughly research local market to find potential clusters and formed strategies according to needs, expectations of customers that suits business as well.
Keenly observe competitors/major market share holders in order to formulate business policies and proposals to increase our market share by penetrating the local market.
Customer Management :Customer satisfaction is key to success for any scale of business I strengthen our  relationships with customers by providing quality services, further fortify the bond by flexible terms and conditions.
Classify customers in their potential order and actualize deals to find new relationships as well as retaining the old ones.
Business Accomplishments: In a very short span of time cash flows of business indicate healthy growth and business was transporting goods from three largest cities of Pakistan (Lahore, Karachi, Faisalabad) that includes two metropolitan cities.·In first quarter, business was able to meet its e

Job Summary:
• Manage assigned portfolio with a view to deliver the highest level of customer service thus deepening existing relationships and capitalizing on cross sell opportunities in order to achieve assigned sale target.

Sales Management:
• Increase sales of products through deepening and cross sell such as Bancaassurance , Customer products and alternative distribution products as assigned by management from time to time.
• Increase compliant liabilities with positive margins of existing and new customers.
• Maintain good relationships with existing customers and deepen existing relationships through regular customer contacts.
• Service bank customers as well as walk-ins within agreed service standards.
• Register all customer complaints as per bank’s guidelines and effectively provide resolution in consultation with concerned stakeholders.

Cost of Fund Management:
• Work closely with Branch Manager in order to maximize profitability by improving the CASA deposit base, managing and streaming high cost deposits towards treasury and other beneficial investments.
•
Regulatory Framework:
• Comply with policy, procedures and regulatory requirements with regards to account opening and account closing.
• Monitoring of transaction volumes in customer accounts and ensure 100% accuracy on updating risk classification in accordance with KYC parameters.
• Constantly review internal and prudential KYC and AML requirements with a view to remain updated on any revisions.

Customer Experience in the Branch:
• To manage the branch floor, and ensure customers are being serviced in a timely and orderly manner.
• Ensuring high level of customer satisfaction by meticulously attending to customer queries and answering phone calls/written communication according to the defined SOP of the bank.
• Conduct Call Back Confirmations (CBC) as per defined SOP / Guidelines.
• Process customers request for Term Deposit / Waiver of Charges / Call Deposits / Dormant

• Was responsible for successfully aligning bank’s objectives with customer’s goals.
• Meets & exceeds sales volume targets within specific time frame.
• Manages & monitors portfolio attrition.
• To maximize the sale of Bank’s retail products/services and to meet specific sales targets, agreed from time to time.
• To generate business through local sales promotion: outdoor marketing calls to potential individual customers for mobilizing the deposits through NTB’s
• To be fully conversant and up to date in the banking products and market knowledge and to have knowledge of the various products offered by bank.
• To co-ordinate the sales efforts of sales staff.
• To open and update customer’s accounts, as part of service within time frames agreed from time to time.
• Provide updates to supervisors & management daily on performance & market realities.
• Ensure adherence to all regulatory & legal requirements set by SBP & SONERI BANK.
• Acquire new customers, Retain current customers and Sell more to current customers.
• Ensure all customer records are kept confidential& are protected.
• Ensure KYC compliant customers are solicited.
• To ensure that KYC & AML is understood and followed at all times.
• To ensure performance as per ESAU.
• Compliance to policies, standards and regulations.
• Explore the market for identifying new business opportunities.

Achievements:
• Have contributed around 90 Millions of Deposit, 1 Million Bancassurance, Introduce more than 400 NTB,s, 8 cases of speed finance during service at SBL.
• Remain Top Performer of Faisalabad Region during 2015 got Shield and Certificate of appreciation.