Provide technical support or training for systems and networks.
Provide advice on the most suitable IT choices
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Data management which includes timely collection of records, entering data in the MIS system, verifying the data, reporting.