概要


  • I am an impeccable, progressive, and strategic professional having extensive experience in optimizing HR practices, as well as leading administrative functions in accordance with the objectives of the organization. Committed to delivering excellent services as an HR/Admin Manager/Executive within NGO/ development sector/ HR firms. Significant background in developing programs and strategies to improve efficiency, profitability, and operations across all organizational levels.

  • I am highly instrumental in supervising HR staff performance and guiding employees to better performance while ensuring good working relationships with employees.

  • I am adept in adjusting employee benefits and incentive programs and overseeing employee recruitment and boarding skills, wage settlements, and dismissals.

  • Proven success in promoting a productive workplace and ensuring a culture of collaboration and accountability.

  • Demonstrate leadership and success with specialized knowledge of managing the unique challenges and needs associated with complex organizational structures.


My key skills include Payroll Management, Team Leadership, Administrative Support, Excellent Customer Service, Documentation & Reporting, HR Policies & Procedures, Operations Excellence, Budget Control & Management, Training & Development, Strategic Planning & Analysis, Talent Acquisition & Management, Recruitment & Staffing, Compensation & Benefits, Risk Evaluation & Mitigation, Problem Resolution, Performance Evaluation, Customer Satisfaction and Succession Planning


My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

项目

N/A

工作经历

公司标识
HR Coordinator
CESVI (Italian Mission Pakistan)
Apr 2023 - 代表 | Islamabad, Pakistan

Cesvi is an Italian INGO operating in Pakistan since 2005, Cesvi has implemented various humanitarian and development projects in Sindh, Punjab, Gilgit Baltistan and KPK province of Pakistan to support destitute and vulnerable communities in the country. Cesvi is currently implementing few projects funded by PHPF, USAID, WFP and ECHO for the IDPs/TDPs response in Bannu, FATA and Sindh.
Responsibilities
 
Ø  Managing five field base offices Jaffarabad, Dadu. Sukkur, Nausheroferoze & Mirpurkhas for all HR related matters by visiting frequently to field offices.
Ø  Coordination with all staff for timely submission of their monthly Timesheets. Maintain up-to date and accurate computer and hardcopy personnel files, prepare job announcements/job descriptions, file documents in personnel files, conduct interviews, recruit staff, and facilitate new employee orientations and trainings. Collect appropriate documents from new hires: CV, signed contract, signed job description, contact information, code of conduct and conflict of interest statement etc.
Ø  To liaise with field team in ensuring that all staff have the Identity Cards. Assist filling and maintaining HR Files & databases. Assist in updating and maintaining employee benefits, employment status, and similar records in staff files Assist in performing file audits to ensure that all required employee documentation is collected and maintained
Ø  Maintains confidential well organized human resources records and personal files: new hiring, employment contracts, conditions of employment, relocations, letter of disciplinary actions, terminations, changes in job description of al CESVI national staff
Ø  Assists the HRCO/head of HR in internal audit of field HR department (Attendance record, leaves
Ø  record, medical records, Staff roasters) Documents all the human resources actions by completing forms, reports and records and update the personal files accordingly. Ensure confidentiality of sensitive matters and documents. Assist HR Coordinator/Head of HR in completing field bases ongoing and new recruitment. Schedule job interviews and assisting in interview process. Prepare new employee files according to the instructions of the CO HR. Ensure the regular updating of their records based on personnel movements (end of probationary. period, promotion, termination, resignation).
Ø  Leave Management. Collect & update leave data of all staff and timely share with line Manager, collect and check staff overtime of all staff and share with line Manager. Process staff Perdiems timely and keep record of Perdiem data.
Ø  Make the administrative follow-up of staff sick leave, annual leaves and other and ensure all. documentation is completed timely and according to the procedures. Compensation & Benefits. Maintain all staff medical insurance and timely ensure new hires have medical coverage from start day. Ensure Current and new staff is enlisted into life insurance. Assists in design and implement of the Performance Evaluation System. Coordinate with base HR to process the final settlements for the leaving staff as per policy. Ensure to process all health claims of staff i.e., OPD claims & IPD Claims. Training & Development
Ø  Support HR Coordinator/head of HR in training need analysis and maintain training inventory. database and training plan. Support HRCO in devising training plan for base staff. Support in professional training and development activities, design and implement the Performance Evaluation System. Under supervision of HRCO organize in-house training sessions and workshops. Manage and Provide staff orientation when needed. Assist HRCO in Preparation of reporting and audit documentation. Ensure Internal control audits, and initiate and implement actions necessary to correct weaknesses.

公司标识
Senior Officer Human Resources
NAI ZINDAGI TRUST
Oct 2022 - Mar 2023 | Islamabad, Pakistan

Supervise daily operations to assure proper maintenance of updated leave records of all the employees, salaries prepared by collecting timely staff status reports, and completeness of documents required in personnel files. Steer multiple HR functions, including recruitment, selection, orientation, exit interview, and clearance. Monitor e a wide range of daily HR activities, manage other files related to HR activities routine office also carry out correspondence with other departments and sites.

Dealt with administrative issues and resolved them efficiently by developing appropriate solutions.
Collaborated with health insurance and life insurance staff with the organization regarding various matters.
Sustained record of all incoming/outgoing memos, emails, and HR & admin-related correspondence for future use.
Assured all employees with registering employees with employees\' old-age benefits institution and keep an up- to- date record of employees with EOBI work for future benefits.

公司标识
AM HR & Admin
Find My Adventure (Project Funded by USAID)
Jun 2016 - Sep 2022 | Islamabad, Pakistan

Played a significant role as an AM Admin/ HR for the project FMA centers that involved in building tourist facilitation centers in Hyderabad, Bahawalpur, Multan, Lahore, Taxila, Abbottabad, Naran, Swat, Upper Hunza, Lower Hunza, Skardu, and Chitral. Created offer letters, salary checks/transfers and promotional /marketing materials, newsletters, and brochures related to the program. Monitored the performance of existing franchise managers and attendance of the management staff, in addition to interacting with senior management staff for arranging interviews to compare the candidates

Devised hiring strategy for new resources and SOPs for existing franchise managers by utilizing a broad scope of industry knowledge.
Controlled programmatic, operational, and administrative issues, arranged meetings, offered training, and fixed complex problems.
Contributed to the compensation and rewards management for existing staff to reward employees equitably, fairly, and regularly in accordance with their performance and value to the company.

公司标识
Admin & HR Coordinator
HSBC Bank Middle East Ltd.
Dec 2007 - Oct 2014 | Rawalpindi, Pakistan

Coordinate with all branches of the organization for documentation and onboarding of new staff members. Liaised with the HR department head office in Karachi to manage all HR-related queries and issues, such as staff ID card, visiting cards, and salary slips. Established connections with major organizations, such as PTCL, WAPDA, Cantonment, and SBP, to ensure smooth operations. Responsible for the general administration of the branch, including the management of support staff, stationery and pantry stock, and repair/maintenance. Maintained the record-keeping of mail dispatched and received, contributing to efficient and effective communication within the organization.

Interacted with customers, providing information on new account opening procedures.
Input account opening information and liaised with the Centralized Cheque Book Department.
Corresponded with the Card Center Lahore regarding ATM applications, ensuring timely processing.
Managed cheque book and locker handling, ensuring proper security measures were in place.
Handled deposits and withdrawals of cash in multiple currencies, including USD, EUR, GBP, and PKR.
Conducted ATM balancing and replenishment to maintain operational efficiency.
Devised hiring strategy for new resources and SOPs for existing franchise managers by utilizing a broad scope of industry knowledge.

学历

Virtual University of Pakistan
硕士, 艺术硕士学位, MA‎
Mass Communication & HRM
CGPA 3.5/4
2018
Virtual University of Pakistan
硕士, MSc, Masters in Science‎
Human Resource Management, Mass Communication
CGPA 3.5/4
2018

技能

熟练 Computer Literate
熟练 Problem-solver
熟练 A pleasant personality who can interact
熟练 Efficient
熟练 Employee Management
中级 HR Strategy
中级 HR Training
熟练 Human Resources
熟练 Job Evaluation
中级 Labor Law Compliance
中级 Payroll Processing
中级 Performance Evaluation
中级 Performance Management
熟练 Quality Assurance
熟练 Recruiting
中级 Sourcing
熟练 Talent Recruitment And Selection
熟练 ACCOUNTING
熟练 accounts related softwares
熟练 Banking Companies Ordinance
熟练 Business Strategy
熟练 communication
熟练 Companies Ordinance
熟练 Computer Access
熟练 computer skills
熟练 Computers
熟练 Corporate Communcations
熟练 Cross Functional Coordination
熟练 data monitoring
熟练 Database Management Library
熟练 Drafting Skills
熟练 Engl
熟练 ERP
熟练 Excel
熟练 Excellent communication
熟练 Exemplary sales skills and customer oriented
熟练 FINANCE SOFTWARE
熟练 Financial Accounting
熟练 flexible attitude
熟练 Fluency in Spoken & Written English
中级 GDS systems and e-travel) Proficiency in
中级 group/individual etc) Ability to present
熟练 hardworking
熟练 High Organizational Skills
初学者 IFRS
熟练 implement
熟练 including assets register - Assist in
熟练 Influential Communicator
熟练 inter
熟练 International Accounting Standards

语言

熟练 乌尔都语
熟练 英语

Muhammad 联系人

Sharoon Bhatti
Cambridge University Press