My key skills include Payroll Management, Team Leadership, Administrative Support, Excellent Customer Service, Documentation & Reporting, HR Policies & Procedures, Operations Excellence, Budget Control & Management, Training & Development, Strategic Planning & Analysis, Talent Acquisition & Management, Recruitment & Staffing, Compensation & Benefits, Risk Evaluation & Mitigation, Problem Resolution, Performance Evaluation, Customer Satisfaction and Succession Planning
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Cesvi is an Italian INGO operating in Pakistan since 2005, Cesvi has implemented various humanitarian and development projects in Sindh, Punjab, Gilgit Baltistan and KPK province of Pakistan to support destitute and vulnerable communities in the country. Cesvi is currently implementing few projects funded by PHPF, USAID, WFP and ECHO for the IDPs/TDPs response in Bannu, FATA and Sindh.
Responsibilities
Ø Managing five field base offices Jaffarabad, Dadu. Sukkur, Nausheroferoze & Mirpurkhas for all HR related matters by visiting frequently to field offices.
Ø Coordination with all staff for timely submission of their monthly Timesheets. Maintain up-to date and accurate computer and hardcopy personnel files, prepare job announcements/job descriptions, file documents in personnel files, conduct interviews, recruit staff, and facilitate new employee orientations and trainings. Collect appropriate documents from new hires: CV, signed contract, signed job description, contact information, code of conduct and conflict of interest statement etc.
Ø To liaise with field team in ensuring that all staff have the Identity Cards. Assist filling and maintaining HR Files & databases. Assist in updating and maintaining employee benefits, employment status, and similar records in staff files Assist in performing file audits to ensure that all required employee documentation is collected and maintained
Ø Maintains confidential well organized human resources records and personal files: new hiring, employment contracts, conditions of employment, relocations, letter of disciplinary actions, terminations, changes in job description of al CESVI national staff
Ø Assists the HRCO/head of HR in internal audit of field HR department (Attendance record, leaves
Ø record, medical records, Staff roasters) Documents all the human resources actions by completing forms, reports and records and update the personal files accordingly. Ensure confidentiality of sensitive matters and documents. Assist HR Coordinator/Head of HR in completing field bases ongoing and new recruitment. Schedule job interviews and assisting in interview process. Prepare new employee files according to the instructions of the CO HR. Ensure the regular updating of their records based on personnel movements (end of probationary. period, promotion, termination, resignation).
Ø Leave Management. Collect & update leave data of all staff and timely share with line Manager, collect and check staff overtime of all staff and share with line Manager. Process staff Perdiems timely and keep record of Perdiem data.
Ø Make the administrative follow-up of staff sick leave, annual leaves and other and ensure all. documentation is completed timely and according to the procedures. Compensation & Benefits. Maintain all staff medical insurance and timely ensure new hires have medical coverage from start day. Ensure Current and new staff is enlisted into life insurance. Assists in design and implement of the Performance Evaluation System. Coordinate with base HR to process the final settlements for the leaving staff as per policy. Ensure to process all health claims of staff i.e., OPD claims & IPD Claims. Training & Development
Ø Support HR Coordinator/head of HR in training need analysis and maintain training inventory. database and training plan. Support HRCO in devising training plan for base staff. Support in professional training and development activities, design and implement the Performance Evaluation System. Under supervision of HRCO organize in-house training sessions and workshops. Manage and Provide staff orientation when needed. Assist HRCO in Preparation of reporting and audit documentation. Ensure Internal control audits, and initiate and implement actions necessary to correct weaknesses.
Supervise daily operations to assure proper maintenance of updated leave records of all the employees, salaries prepared by collecting timely staff status reports, and completeness of documents required in personnel files. Steer multiple HR functions, including recruitment, selection, orientation, exit interview, and clearance. Monitor e a wide range of daily HR activities, manage other files related to HR activities routine office also carry out correspondence with other departments and sites.
Dealt with administrative issues and resolved them efficiently by developing appropriate solutions.
Collaborated with health insurance and life insurance staff with the organization regarding various matters.
Sustained record of all incoming/outgoing memos, emails, and HR & admin-related correspondence for future use.
Assured all employees with registering employees with employees\' old-age benefits institution and keep an up- to- date record of employees with EOBI work for future benefits.
Played a significant role as an AM Admin/ HR for the project FMA centers that involved in building tourist facilitation centers in Hyderabad, Bahawalpur, Multan, Lahore, Taxila, Abbottabad, Naran, Swat, Upper Hunza, Lower Hunza, Skardu, and Chitral. Created offer letters, salary checks/transfers and promotional /marketing materials, newsletters, and brochures related to the program. Monitored the performance of existing franchise managers and attendance of the management staff, in addition to interacting with senior management staff for arranging interviews to compare the candidates
Devised hiring strategy for new resources and SOPs for existing franchise managers by utilizing a broad scope of industry knowledge.
Controlled programmatic, operational, and administrative issues, arranged meetings, offered training, and fixed complex problems.
Contributed to the compensation and rewards management for existing staff to reward employees equitably, fairly, and regularly in accordance with their performance and value to the company.
Coordinate with all branches of the organization for documentation and onboarding of new staff members. Liaised with the HR department head office in Karachi to manage all HR-related queries and issues, such as staff ID card, visiting cards, and salary slips. Established connections with major organizations, such as PTCL, WAPDA, Cantonment, and SBP, to ensure smooth operations. Responsible for the general administration of the branch, including the management of support staff, stationery and pantry stock, and repair/maintenance. Maintained the record-keeping of mail dispatched and received, contributing to efficient and effective communication within the organization.
Interacted with customers, providing information on new account opening procedures.
Input account opening information and liaised with the Centralized Cheque Book Department.
Corresponded with the Card Center Lahore regarding ATM applications, ensuring timely processing.
Managed cheque book and locker handling, ensuring proper security measures were in place.
Handled deposits and withdrawals of cash in multiple currencies, including USD, EUR, GBP, and PKR.
Conducted ATM balancing and replenishment to maintain operational efficiency.
Devised hiring strategy for new resources and SOPs for existing franchise managers by utilizing a broad scope of industry knowledge.