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概要
A System & Network Administrator with three years of professional experience, specializing in network infrastructure, system administration and providing comprihancive customer support. Successful in installing, configuring applications on Windows operating systems and providing IT technical support. Collaborate with team and Managers to complete the task in time with the ability to discover issues, resolve defects and ensure client expectations
工作经历
IT Support Officer
• Manage and monitor all installed systems and infrastructure
• Installing, setting, and keeping track of computer networks and the equipment they contain, such as desktop, laptop, printer, mobile devices, wireless APs
• Install and Maintain operating systems, application software, system management tools
• Liaise with vendors and other IT professional for problem resolution
• Instalation & Troubleshoot Network related problems
• CCTV monitoring and troublesoot technical issues.
• Configure Domain Users account and troublshoot
• Outlook Account configurating and troubleshoot related issues
Help desk Engineer L2
Maintain and control computer network and associate computer environments like software for system, software application, equipment, and configuration.
Instalation & Troubleshoot Network related problems
Helpdesk support on desktop software and hardware work
with service providers in case of hardware failure
