Oversee the entire restaurant during lunch and dinner.Responsible for maintaining department of health grade by maintaining high standards of quality.Take reservation through Open Table and over the phone.Make duty roaster for front operational staff according to availability of staff on daily basis.Trained front-operational staff on how to provide professional food service and sell menu options.Make sure food is prepared correctly and delivered to the guest/customer on time.Fill in as Server and Order-taker when necessary.Oversee the customer complaints and assist the problem accordingly to satisfied the customer and for the reputation of the restaurant.Do reservation and receive advances.Create weekly schedule of junior staff duty roaster.Retention and complaints of customer Monitoring and review staff and store performance on regular basis.Supervision of cash counter Handling customer returnsMaximizing sales through effective merchandizers. eal serving staffSupervising Cooking StaffMonitoring & Maintaining Food Quality & TasteSupervising cleanliness and hygiene at messMonitor and supervise maintenance activities of MessMaking sure dining operations are run smoothly and up to the standardsEmployee’s satisfaction should be a priority and their requirements must be catered

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