概要

A creative, enthusiastic and forward-thinking professional has a handful of working experience in F&B and hospitality industry. 


Acquired skill sets are organization skills, effective team building, excellent communication and interpersonal skill, Target oriented, and enjoy working in a fast pace food and service department.

项目

Lounge 37

工作经历

公司标识
Restaurant Manager
Lounge 37.. The Family Restaurant
Apr 2017 - 代表 | Lahore, Pakistan

Oversee the entire restaurant during lunch and dinner.Responsible for maintaining department of health grade by maintaining high standards of quality.Take reservation through Open Table and over the phone.Make duty roaster for front operational staff according to availability of staff on daily basis.Trained front-operational staff on how to provide professional food service and sell menu options.Make sure food is prepared correctly and delivered to the guest/customer on time.Fill in as Server and Order-taker when necessary.Oversee the customer complaints and assist the problem accordingly to satisfied the customer and for the reputation of the restaurant.Do reservation and receive advances.Create weekly schedule of junior staff duty roaster.Retention and complaints of customer Monitoring and review staff and store performance on regular basis.Supervision of cash counter Handling customer returnsMaximizing sales through effective merchandizers. eal serving staffSupervising Cooking StaffMonitoring & Maintaining Food Quality & TasteSupervising cleanliness and hygiene at messMonitor and supervise maintenance activities of MessMaking sure dining operations are run smoothly and up to the standardsEmployee’s satisfaction should be a priority and their requirements must be catered

公司标识
Laal Qila
Laal Qila
Jun 2021 - Dec 2021 | Lahore, Pakistan

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学历

Institute of Tourism & Hotel Management (PITHM)
学士, 艺术学士, ‎
Hotel Management
2020
Institute tourism hospitality management
学士, 艺术学士, ‎
Hotel Management
2018

技能

熟练 Admin Assistantce
中级 Administration Skills
熟练 Aesthetic Procedures Knowledge
熟练 Aseptic Technique Knowledge
初学者  Talent Acquisition
中级 Boutique Knowledge
熟练 Build Strong Teams
中级 Business Strategies
熟练 Cash Handling Skills
熟练 Compliant Handling Skills
熟练 Customer Relationship Management
熟练 Customer Service Representative
中级 Food Knowledge
熟练 Guest Management
熟练 Handle Operations
熟练 Hands-on Problem Solving
熟练 HFO Operations Handling
中级 Hospital Knowledge
中级 Hospitality Management
熟练 Hotel Management
初学者 Human Resource Planning
熟练 Interpersonal Leadership
初学者 Inventory Control
初学者 Inventory Planning
熟练 Lab Knowldge
熟练 Lead Genaration
熟练 Maintain duty roaster of staff
中级 Menu Development
熟练 Negotiation Skills
熟练 Record Keeping
初学者 Recruitment Advertising
初学者 Recruitment Planning
熟练 Restaurant Management
熟练 Sales Oriented
熟练 Spreadsheet Navigation
熟练 Staff Management
熟练 Staff Services Management
中级 Stock Management
熟练 Team Building
熟练 Team Handling Skills
熟练 Team Management
中级 Technology Experience
中级 Tracking System Monitoring
熟练 Verbal and Written Communication Skills
初学者 Warehouse Management
熟练 World Class Customer Service
熟练 Written Correspondence
熟练 المبيعات عبر الهاتف

语言

中级 英语

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