概要


I help businesses grow and scale through online social media, eCommerce & omnichannel strategy combined with excellent communication skills and analytical abilities having P&L responsibility.  Customer experience & support, technology, supply chain, digital marketing, business development & Product Management.Skilled in creating engaging and interactive websites. Excel at team projects and leadership. 

项目

LDA CITY JINNAH GROUP
Nation Cables

工作经历

公司标识
Digital Marketing & E-commerce Executive
Taneez
May 2021 - 代表 | Karachi, Pakistan

·         Manage all the social media platforms by daily posting and responding to customer queries and purposed the solution of issues.
·         All customer orders and shipment of products and ensure optimal practices for all Processes. All e-commerce store sales orders and ensure appropriate order flow
·          Reconciliation invoice and Cod Amount for order. Make a Proper report For monthly sales and leads
·         List out the product on the Website and analyze the most selling products Monitor web analytics and internal data sources. Design and Execute Roadmaps. Supervise all activities and product development
·          Strong knowledge of On-Page and Off-Page  SEO and strong knowladge of Affiliate Programm
·         Experience in Auditing websites and measuring CTR & ROI
·            Using Google Analytics to analyze website traffic, create campaigns for targeted sales and visitors
·         Responsible for planning, implementing, managing, and monitoring the company’s Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales
·         Established and maintained a balanced and accurate e-commerce budget to execute initiatives with proper funding and enrich customer experience.
·         Will be responsible for fulfillment activities, online sales, and customer support. Also Responsible for cooperating sales.
·          Attract The Customer and visitors to the Website by using Google Ads.
·          All customer orders and shipment of products and ensure optimal practices for all Processes.
·         Maintain professional relationships with customers via phone and email. Will be responsible for fulfillment activities, online sales, and customer support.
This individual will work closely with Sales Team, Vendor Partners, and Shipping Services Suppliers to    support smooth and efficient operations. Position reports to Sales and Operations Manager

公司标识
CSR & Ecommerce Operation
Taneez (Pvt) Ltd
Aug 2020 - Jul 2021 | Karachi, Pakistan

All ecommerce store sales order and ensure appropriate order flow. Manage all communication with all sales. Reply to the customer quires and purposed solution .List out the product at Website and analyze the most selling products Monitor web analytics and internal data sources. Design and Execute Roadmaps. Supervise all activities and product development

公司标识
Branch Manager
Mona Boutique
May 2019 - Oct 2019 | Muzaffargarh, Pakistan


Manage employees and lead day-to-day responsibilities.Recruit and interview new employees.Assist with customer service to ensure overall customer satisfaction.Oversee reports for budgets and financial reports.Create plans and forecasts that are built to fit future needs.Work to grow business and customer acquisition.

学历

University of Sargodha
学士, 理工学士, ‎
Computer Science
2020

技能

熟练 Accounts Administration
熟练 Adopt Photoshop
熟练 Client Realtionship Management
中级 Digital Communication Skills
中级 Google Analytics
熟练 Inventory Managment
熟练 Sales Management
初学者 SEO Audits
熟练 Software Documentation Maintenance
熟练 Team Managment

语言

熟练 英语
熟练 乌尔都语