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概要
To strive towards achieving the organization's goal is my foremost responsibility & growing with the company in light of its success. I want a rewarding career with growth in an organization
项目
工作经历
Virtual Assistant
Provide administrative support to clients by handling tasks such as email management, calendar scheduling, data entry, and file organization.
Execute lead generation strategies to identify and qualify potential clients or customers.
Manage end-to-end recruitment process for virtual positions, including job postings, candidate sourcing, screening, interviewing, and selection.
Effectively handle assigned tasks, ensuring timely completion and accuracy.
Collaborate with team members to optimize workflows and achieve organizational goals.
Utilize AI-powered tools and platforms to enhance efficiency and productivity.
Conduct market research and analysis to support decision-making processes.
Maintain confidentiality and discretion when handling sensitive information.
Proactively identify opportunities for process improvement and optimization.
Serve as a point of contact between clients and external parties, including customers, vendors, and partners. Manage incoming calls, emails, and other correspondence in a professional and timely manner.
Conduct research on various topics as requested by clients. Compile relevant information, data, and resources to support decision-making and project planning.
Senior support executive
Providing assistance to Uber drivers with various issues they may encounter while using the platform, such as technical problems, payment inquiries, or account-related issues.
Resolving driver concerns efficiently and effectively, ensuring a positive experience for both the driver and the rider.
Enforcing Uber\'s policies and procedures, ensuring that drivers adhere to company guidelines and standards.
Accurately documenting all interactions with drivers, including issues raised and solutions provided, for future reference and analysis.
Providing guidance and support to new drivers through outbound calls on how to use the Uber app effectively and navigate any challenges they may encounter
Gathering feedback through outbound from drivers regarding their experiences with the platform and identifying areas for improvement.
Youtuber
Youtuber, (Food Vlogger)
