I possess 6 years of customer service experience in three different industries including both telephone/ VoIP and in-person venues. By working for the clients all over the globe I have a sound understanding with people’s different behaviors and areas of interests. I possess the qualities and expertise to work well with your organization and its client base. Please contact me when it is convenient for you in order to discuss my qualifications in person.
Develops and maintains positive client relationship and coordinate with clients with various functions within the company to ensure client requests are handled appropriately.
- Regular following up with client to review their complaints, accounts receivable performance, payer related issues, and client's business strategies.
- Comprehensive Email correspondence with the clients on daily basis for any issues regarding the company provided services.
- Coordinating with internal departments to resolve the client’s day to day and ongoing issues and take the proper follow up if the client’s queries and complaints are dealt properly.
- Responsible for managing all aspects of the business relationship with the clients.
- Providing the maximum level of satisfaction to the clients based on their requirements by making daily weekly and biweekly calls.
I was giving wordpress training online to people around the globe specially USA/ UK, worked as a freelancer on fiverr.com