概要

I possess 6 years of customer service experience in three different industries including both telephone/ VoIP and in-person venues. By working for the clients all over the globe I have a sound understanding with people’s different behaviors and areas of interests. I possess the qualities and expertise to work well with your organization and its client base. Please contact me when it is convenient for you in order to discuss my qualifications in person.

项目

GCB OON Claims Followup & Resolution

工作经历

公司标识
Client Relationship Manager
Vertechs (Pvt) Ltd.
Jun 2017 - 代表 | Islamabad, Pakistan

Develops and maintains positive client relationship and coordinate with clients with various functions within the company to ensure client requests are handled appropriately.
- Regular following up with client to review their complaints, accounts receivable performance, payer related issues, and client's business strategies.
- Comprehensive Email correspondence with the clients on daily basis for any issues regarding the company provided services.
- Coordinating with internal departments to resolve the client’s day to day and ongoing issues and take the proper follow up if the client’s queries and complaints are dealt properly.
- Responsible for managing all aspects of the business relationship with the clients.
- Providing the maximum level of satisfaction to the clients based on their requirements by making daily weekly and biweekly calls.

公司标识
Account Manager Ops
MTBC
Nov 2015 - 代表 | Rawalpindi, Pakistan

公司标识
Wordpress Trainer
Freelance - fiverr.com
May 2011 - Jan 2014 | TX, USA

I was giving wordpress training online to people around the globe specially USA/ UK, worked as a freelancer on fiverr.com

学历

Federal Board of Intermediate &Secondary Education (FBISE)
中级/A级, , ‎
Arts
所占比重 45%
2007

技能

熟练 Ability To Work At Night
中级 American Accent
熟练 Call Handing
熟练 Computer Literacy
中级 Conservation Awareness
熟练 Customer Focused
熟练 Front Office Support Experience
中级 MS Outlook
中级 Official Assignments
熟练 Pulic Dealing
熟练 Pursuing News Stories
熟练 Time Management
熟练 رعاية العميل

语言

中级 英语

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