• Create value proposition for the customers through regular visits and provide innovative solutions and Technical support to develop new businesses as well as retain existing sales.• Drive customer service excellence and sales performance across all channels through effective selling skills.• Provide Pre and Post Sales support to the current and prospective customers with the alignment of Business Development Initiatives. • Assist industry cluster to execute sales activities and develop long term relationships with existing customers.• Work in tandem with technology team on prioritizing trials, addressing quality issues, new product developments at customers.• Provide technical support for new product launches and secure additional business opportunities by identifying customer needs in terms of product application, service requirements and pricing structure for specialized products.• Develop proposals on sales, marketing and product development for new and existing customers.• Liaison with customer to generate sales to achieve Sales Targets through regular visits to customer and market for product awareness.• Achieve key performance indicators (KPIs) related to quality assurance, conversion, and adherence.•Act as an escalation point for customer issues and collaborate with other teams for timely resolutions. • Work as a catalyst to support innovation through new customer and product development, new Go – to Market approaches, enhance customer satisfaction and resource optimization.• Serve as a business partner to retailers, providing industry and product knowledge to drive sustainability and growth.• Identify and suggest process improvements to effectively handle customer issues and improve ease of doing business.• Contribute to state volume, share, and profit targets by using resources and Return on Investment (ROI) principles.• Monitor, modify, and validate web orders to ensure efficient sales, distribution, and inventory parameters.

. Learned and practically observed Blown Film extrusion process at Business Unit Flexible Packaging.
. Vigilantly did a project on work instructions/SOP for Extruder laminate and it’s troubleshoot shooting.
. Studied and analyzed various testing’s done in QC and R&D labs on various films.
. Monitored the winding, slitting, printing and final packaging processes for films.

. Learned about the processes in Photo Polymer section and Glue section of Corrugated Product Department.
. Brief Learning of Printing, reliability, QA laboratory, maintenance and assembling departments.
. Monitored the process of corrugation and observed its various troubleshooting’s.