概要

Dear Sir/Madam,

I have done Masters in Social Sciences (Gender Studies) from Quaid-e-Azam University Islamabad.
I have worked as an Assistant Research Associate for Uks Research and Publication Centre on Women Media Islamabad for over two years and have learned quite a lot from my experience there in research monitoring area, did qualitative quantitative analysis for UNFPA Gender Based Violence, Gender Equity Equality and Women Rights as human Rights, NED, ILO, GMMP and DANIDA etc.

I have worked as intern (Documentation Officer) in UNDP for over three months and learnt how to Forward information by receiving and distributing communications collecting and mailing correspondence copying information and enhances organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.

I have worked as CSE (Customer Services Executive) for The First Microfinance Bank Limited-Pakistan. In my current role, I appreciate the dynamic environment and have an excellent understanding of the processes and procedures that operate in a healthy work environment. I am also aware of the manner in which a team can contribute positively to encourage the growth of organization.
I have extensive experience in providing customers, while working with one of the well-known Telecom mark (UFONE) Pak Telecom Mobile Limited for over Four years and have learned how to develop a strategy for team members to achieve the specified goals set by the company and also provide training's when team members need in any destitution besides create reports to update the company on team progress.

I have a spirit to work in team and have the ability to learn experience and adapt the stressful working conditions. I have effective communication and negotiation Skills and an analytic approach to problem solving, related to the development and telecom sector.

I have also worked as an Associate Recruiter for Virtelligence Healthcare IT Company (USA)-Sub office Islamabad and learned how to serve as recruiter to the organization.

I am proficient of multi-tasking and carry out the diverse range of responsibilities attributed to administrative staff in a timely and effective manner. I have effective communication and negotiation skills as required for this post. I have demonstrated that I am keen to learn more in less time and adapt the working environment of the organization. I have advanced skills in using Microsoft Office programs,

Thank you for your consideration attaches my resume and reference letter as the enclosure would be pleased if we could talk in person so I can explain in detail that how would be I am helpful for you organization in future.

Yours truly,
Beenish Riaz

工作经历

公司标识
Assistant Research Associates
uks research center
Jan 2018 - Jul 2018 | Islamabad, Pakistan

公司标识
Digital Officer
The First Microfinance Bank Limited-Pakistan
Sep 2017 - Jan 2018 | Islamabad, Pakistan

公司标识
Customers Care Executive and Team Leader
(UFONE)Pak Telecom Mobile Limited
Dec 2012 - Dec 2016 | Islamabad, Pakistan

• Responsible for the sale of U Paisa (debit Cards) and Postpaid Connections.
• Arranging the data for communication through different channels
• Attend and guide the customers for token issuance and to the right counter. Attending priority customers to meet the demand of their preferences.
• Perform duties as a floor manager to maintain the floor decorum. To make sure every customer interaction is delightful.
• Calling to the customer for sailing the different product of the Ufone Etisalat, includes packages, VAS.
• Responsible for retention and loyalty, to retain our priority customers.
• To constantly provide better services to customers within the Turnaround Time defined for each process. To provide accurate information to the customers about their queries.
• Responsible for to maintain the SOP’s and Targets achievements of all the KPI’s (Key Performance Indicators).
• To motivate and train team members for achievement of sales monthly KPI achievements.

公司标识
Assistant Research Associate
Uks Reaesrch and Publication Center on Women and Media Islamabad
Dec 2010 - Oct 2012 | Islamabad, Pakistan

• Collect data and offer recommendations on evaluating the project.
• Facilitate to make research schedules to monitor the activities of research teams.
• Review the gathered research and analyze (qualitative & quantitative) various sets of data under gender perspective.
• Assist to interpret data and start writing reports within gender perspective.
• Monitoring for gender sensitive reporting.
• Assist and cooperate with faculty to organize program logistics in inter-department meetings and wide range program administrations.
• Committee member of company in Promotional work, building linkages with civil society.
• Disseminating particular media guides.
• Assisting in sorting out Material for Website.
• Assisting in other Research work/ projects.
• Developing chronology and selecting material for annual diary.
• Facilitate to process all invoice and administer budget.
• Social mobilization and organization.
• Coordinate with various teams and prepare custom documentation according to agreements.
Provide information on issues related to program activities.

学历

Quaid-i-Azam University
硕士, 科学硕士学位, Msc‎
Gender Studies
所占比重 70%
2010

技能

熟练 Corporate Marketing
熟练 Corporate HR Department
中级 High Networth Individuals
熟练 Individuals / Consumers
熟练 Lex
中级 Live Demo
熟练 Microsoft Outlook
中级 MVC
初学者 OWL
熟练 Rural Markets Knowledge
熟练 تسويق الشركات

语言

熟练 乌尔都语
熟练 英语

Beenish 联系人

Adnan Naseer
Sybrid Pvt. Limited