Ø  Monitor all running servers & application i.e., Call charger interface, IDS Next70, FX P2P, MFF,
 FMC, HRIS Micros Opera Billing, and Internet Access Server. Domain Controller/Additional
Domain Controller, 3600 Aruba Controller, OMNI VISTA for call logs, Forti GATE Firewall, Sophos Firewall Vision for Opera also Vision for Sun.
Ø  Performing first-level problem determination, troubleshooting, and resolution, areas including PC hardware/software, Network, Telecommunications, (Door Lock) Onity system, Email server, Time Management System, Event display system, and all other applications and databases running at the Hotel. Operating and executing the various system jobs for various applications.
Ø  Installation, configuration, and management of a broad range of network equipment...
Ø  Configuring, installing, and troubleshooting New IT equipment laptops, computer systems, printers, scanners, network cables, switches, and routers.
Ø  Installing of Windows XP, 7,8,10 & Windows Servers 2003/2008 /2012/2016 (TMG, ISA, FSRM, DHCP, SCCM, DNS)
Ø  Complete command of a heavy-duty scanner and printer installation and configuration
Ø  Look after all the CCTV including cameras, DOME camera, Scanner machine, and all the multiplexers.
Ø  Biometric system installation
Ø  IDS Next 7.0 client installation and User Management  
Ø  Marriott International Standard Application installations (MARSHA, Zos) and User Management.
Ø  Marriott EID (Enterprise ID) Creation GXP and assign the role as per position.  
Ø   Manage the whole IT Equipment Inventory (Laptop Desktop, Printers, Scanner, etc.)
Ø  Alcatel Exchange Client console installations and configuration.
Ø  To provide technical support for Video-conferencing activities including and Dedicated LAN network
Or Dedicated Wi-Fi Connection 

Ø  Worked in Information Technology (IT), An IT trainee is typically responsible for handling various work-related tasks while learning on the job. This individual is often expected to assist with and handle technical support issues that arise, assisting team members and managers as needed.
Ø  Completing all assigned tasks and assisting with day-to-day operations.
Ø  Participating in meetings, workshops, and other learning opportunities.
Ø  Observing and learning from experienced staff members.
Ø  knowledge of company policies, protocols, and processes.
Ø  Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.
Ø  Fulfilling any requirements and meeting goals set out at the start of the traineeship.
Ø  Following all company regulations, and health and safety codes.
Ø  Preparing documents and updating records.
Ø  Learning about conflict resolution and sitting in on disciplinary hearings.
Ø  Traveling to different offices and participating in daily operations as required