Asst. Mgr. Warehouse Operations (Searle, OBS Pharmaceuticals & IBL Distributors)

Coordinate and oversee daily work flows between client, customer service and warehouse floor.
Liaising with customers and transport companies
Plan and monitor staffing requirements to ensure productivity, profitability and high service levels to client.
Ensure orders, receipts, returns and special projects are completed on time and accurately
Review open orders deck daily
Ensure staff is trained on client specific requirements, retailer specific requirements, forklift and MHE requirements as well as good warehouse practices 
Review incident log on at least weekly basis with warehouse and customer service staff 
Ensure Housekeeping program in effect and monitored
Facility and racking layout for best flow
MHE (Material Handling Equipment) is in good working order 
Health and Safety

As a Team Lead managing below listed responsibilities:

Planning supply chain schedules in advance in preparation for busy seasonal periods.
• Managing Phones team in Supply Chain Dept. and directly reports to GM supply chain.
• Mentored employees & demonstrated knowledge of company\'s targeted goals, and the ability to help employees successfully achieve them.
• Planning delivery timetables
• Ensuring stores have enough stock
• Making sure suppliers have enough stock to meet demand
• Overseeing the ordering and monitoring stock levels
• Tracking products through depots to make sure they arrive at their degstination
• Overseeing arrival of shipment.
• Also provide online supports stores via email and on call.
• Managing overall issues of team.
• Provide back end customer to our Cricketwirelss stores.

• Responsible for the business development of  Shipping & Logistics business system •Analyzed important industry market intelligence in relation to market trends and future product development. • Make cold calls for prospecting scheduling meetings with clients. • Worked in business-development teams on business-planning strategies. • Built sound, lasting, working relationships with key partners and clientele. Actively involved in decision-making process together with technical staff and management decision makers, facilitating execution of the sales process.

• Dealing with customers through inbound calls regarding their mobile connections to provide them the resolution for their complaints and queries.
• Up selling of company’s different packages and new offers, represented couple of times in Exhibitions for the promotion of company\'s new products and packages
• Both back end & front end customer dealing.
• Worked in GPRS and Operations department for 6 months.
• Worked as a backup Team Lead I was responsible for maintenance of Team\'s quality task, training and counseling of for new team members.

Purchaser/Floor Manager
• Dealing with supplier and representatives of companies and purchase of goods.
• Responsible for the payments of suppliers and issuance of cheques.
• Management of the floor as well as interacting with the customer regarding their feedback.
• Familiar with stock control and administration.
• Assisted in the resolution of queries.

Cashier/Computer Operator/Assistant Accountant
• I was responsible to fulfilling an administrative and customer service role in a busy departmental store and following were the main responsibilities.
• Responsible for maintaining the sale in the computer and cash counter as well.
• Responsible for daily sale, purchase report and month end profit report.
• Utilized the in-store computer software to track inventory levels and price changes,