Resolve an average of 800 queries in a week and consistently met performance benchmarks in all areas (speed, accuracy, and volume).
earned 100% marks in all categories including communication skills, listening skills, problem resolution, and politeness.
Building reports, clarify and manage the conversational flow.
Managing account activity in relation to traffic acquisition, sales, conversion and reporting - Manage Products from Research to Final Sales. - Supervising listing creation, titles enriched with targeted keywords.Ebay Title Optimization - Monitoring account health and metrics, proactively alert team for issues - Manage the product listings to increase sales. Dealing with customer queries, Cases, Returns, Negative feedbacks and shipping 24 hours.
1) Managing eBay store 2)Answering customer\'s queries using different tools. 3) Managing returns, cases, defects, campaigns, and \"shipping within 24 hours\" transactions 4) Supervising Product Listing on stores 5)Calling eBay customer service from time to time 6) Assisting the department manager in related activities as and when required.
The overall responsibility of the position is to recover and collection of medical bills via e-mails and out bound phone calls.
Analyzing and answering general questions, inquiries regarding medical billing on behalf of Doctors and Clinics of USA California.
Have to recover certain amount of bills from insurance companies of US California & have to perform routine collection of medical billing related tasks.
Answering regarding Medical billings from Medical Insurance companies Negotiating on medical bills recovery
Ensure compliance to Customer Relationship Management & Attainment of desired target.
I had worked with Tariq Abdul Ghani Maqbool & Co. as a Trainee student/Supervisor, since 7th May 2012 to 4th Sep 2017
I had worked with Hyder Bhimji & Co as a Trainee student, since 4th April 2010 to 20th April 2011.