概要

Innovative, strategic, goal-driven M.Com qualified by more than 8 years of progressive success in all phases of operations, data management and sales force.
Deep understanding of lay out and merchandising in operations.
Communication and relationship building skills across all levels of staff, customers, vendors, and business units.
Established solid-working relationships with professional staff at all levels in a team by meeting company standards of quality and accuracy. Exceptional Project Management,Relationship Management multi-tasking capabilities.
Enthusiastic, self - motivated, able to work independently and as a team member and to meet deadlines. Adapt well to new concepts and responsibilities
Prepared and executed both corporate and strategic business plans
Conducted training and development regarding SOP implementation and Operation Excellence.
Competitive drive for excellence endeavor.

工作经历

公司标识
Department Executive
LCA import and export
Jul 2021 - 代表 | Faisalabad, Pakistan

This job is based on import and export business in which we deal with orders taking,customers complaint handling,late order deliveries,accounts and order confirmation to customers through mails ....

公司标识
Supervisor In Data Analysis department
Metro Cash & Carry Store Faisalabad Pakistan
Feb 2013 - Jun 2017 | Faisalabad, Pakistan

Assigned to develop reporting for Store Manager, Floor Manager and Field Operation mangers. Head Office Reporting related to store achievement of sales. Check on daily basis segment wise sales, customer wise flow, Customer Activations, Registrations, CM Expenses, Fuel Related issues management and department wise KPI’s review. Analysis of shrinkage and theft and also support all departments in data management and presentations for their MOMs and at Directors visit.
Handling issue with accounts regarding credit customers ledger reconciliation and send payment collection letter on behalf of customer manager

Checking and handling advance payment, online payment on daily basis. 
Prepare on daily basis reports send to Head office and internally to Store Managers for reconciliation. ( Cashier Report, Bank File , Return File, Credit Card transaction and Cards Settlements File )   
All ledgers (Advance and Credit customers) reconciliation with HO fortnightly
Patty Cash reconciliation on daily basis.
Processing of petty cash expense.

Evaluating the data that comes in from each department and making reports that compile the data into simple and understandable formats for the management.
Coordinate with all the Designing efficient data using techniques specifically assigned for the store and preparing reports in the stipulated time. 
Analysis on portfolio customers Revitalization, Stabilization and Development by customer master data sheet.
Manage all the documents needed by Head Office and Field Operations and Managing issues / Problems regarding Field Force and Customer Managers. 

Make analysis for Metro Promotions and competitor promotions for management. 
Check cashier daily closing documents.
Managing Office Administration Tasks, Daily Sales Reporting and Managing Telemarketing Staff and Sales Support Staff. 
Preparing quotations, customer handling.

学历

University of Sargodha
硕士, 艺术硕士学位, ‎
English Literature
2021
Allama Iqbal Open University (AIOU)
学士, , B.Ed.‎
等级 A
2014
National College of Business Administration & Economics (NCBA&E)
硕士, , M.Com‎
CGPA 3.9/4
2014
University of the Punjab
学士, 贸易学士, ( B.Com )‎
Accounting & Finance
等级 A
2010
Islamia Clg Faisalabad
中级/A级, 计算机科学学生, ICS‎
Computer Science, Mathematics, Official Statistics
等级 B
2008

技能

熟练 email
熟练 internet
熟练 Ability To Work Well Under Pressure
熟练 Accounnts Management
熟练 Accounts Issues Handling
熟练 Admission Handling
初学者 Amazon FBA Knowledge
熟练 Analytical Skills
初学者 Blogs Writing
熟练 Branch Support
熟练 Client Correspondence
熟练 Client Dealing
熟练 Client Relationship
熟练 Closing
熟练 Complaint Management
熟练 Computer Knowledge
熟练 Computer Proficient
初学者 Content Writing
熟练 Cooordination Skills
熟练 Customer Interaction
熟练 Customer Relationship Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Support
初学者 eCommerce Optimization
熟练 Effective Communication Skills
熟练 Excellent Interpersonal Skills
熟练 Facebook Knowledge
熟练 Financial Models
熟练 Financial Savvy
熟练 Fluent in English
熟练 Front Office Support
熟练 Handling Assignments
熟练 Interpersonal Skills
初学者 Keyword Analysis
熟练 Knowledge of Development 
熟练 Legal Affairs Management
熟练 Listening to Customers
熟练 Manage Client Relationships
熟练 Marketing Stratergies
熟练 Merger Integration Plans
熟练 Microsoft Excel
熟练 Microsoft Office 1
熟练 Network Infrastructure Enhancement
熟练 Office Management
熟练 Office Support
熟练 Official Tasks Handling
熟练 Organization Skills
熟练 Performance Management
熟练 Performance Monitoring

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语

Sobia 联系人

Mumtaz Ahmad
Health Department THQ Hospital