概要

I am an assistant operations manager at SeedCred, a financial services company that provides data-driven insights and solutions. In this role, I lead and support a team of financial analysts who deliver high-quality reports and recommendations to our clients and stakeholders. I also oversee the daily operations and workflows of our company, ensuring efficiency and quality standards.

With more than two years of experience in the financial services industry, I have developed strong skills in financial analysis, team building, and problem-solving. I started as a team lead at SeedCred, where I helped set up a new business unit and managed multiple teams. I have a strong grip on Excel and other tools that enable me to perform financial analysis and reporting. I am pursuing a bachelor's degree in information technology from Arid Agriculture University, which enhances my technical skills and knowledge. My goal is to leverage my education and experience to contribute to the growth and innovation of SeedCred and the financial sector.

工作经历

公司标识
Assistant Operation Manager
SeedCred
Jan 2023 - 代表 | Lahore, Pakistan

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公司标识
Team Lead
SeedCred
Oct 2021 - 代表 | Islamabad, Pakistan

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公司标识
CSR
Burraq Communication
Nov 2018 - Dec 2020 | Islamabad, Pakistan

学历

University of Arid Agriculture, Murree Road
学士, 技术学士, BSIT‎
IT
CGPA 2.57/4
2024
ICB Collage
学士, , B.com‎
Accounting & Finance
2020
punjab group of collages
中级/A级, 理学院(工程预科), Fsc Pre Engineering‎
Science
等级 C
2017

技能

中级 Analytic Reporting
初学者 Banking Knowledge
中级 Branch Management
初学者 Branch Operations Management
熟练 Call Handling
中级 Client Followup
熟练 Communication Skills
中级 Computer Knowledge
中级 Computer Literate
中级 Conservation Awareness
中级 Coordination Skills
中级 Cross-Cultural Communication Skills
中级 Cross-team Communication
初学者 Customer Acquisition Skills
熟练 Customer Care Representation
中级 Customer Interaction Management
熟练 Customer Relation
中级 Customer Relationship
中级 Customer Relationship Management
中级 Customer Satisfaction Management
熟练 Customer Service
中级 Customer Service Excellence standard
熟练 Customer Service Skills
中级 Customer Service Solutions
熟练 Customer Service Standards
熟练 Customer Services
中级 Customer Support
中级 Data Collection
中级 Data Comparison
熟练 Data Entry
初学者 Data Mining
中级 Decision Making
熟练 Empathy and Customer Focus
中级 Financial Operations
中级 Fluent in English
中级 Hiring Team Building
初学者 Life Insurance Knowledge
熟练 Listening to Customers
中级 Managing Large Teams - 20+ People
中级 MS Excel
中级 Official Tasks Handling
中级 Outbound Calls
中级 Outstanding Time Management
中级 Pressure Handling
中级 Problem Solving
熟练 Problem Solving Skills
中级 Report Writing Skills
中级 Reporting Abilities
中级 Reporting Skills
初学者 Risk Management

语言

熟练 乌尔都语
熟练 旁遮普语
中级 英语