Highly motivated individual with extensive customer service, sales and business operations experience. I am a business graduate from an international institution having competent knowledge in commercial and corporate functions. More than five years of professional experience in national and international organizations with proven ability to work with complex data in a team environment.
- Ensured that the supply chain remains smooth throughout- Responsible the inventory accuracy of 5000+ SKUs- Have initiated several protocols and frameworks to lower the shrinkage percentage of the FMCG/Fresh improving the bottom-line- Onboarded, Trained and supervised a team of 30 employees, consisting supervisors, receivers and stock handlers- Oversees the processes of IST Inbound, Outbound, purchase order, inventory Accuracy, cycle counts- Plan daily demand by analysing daily sales data, creating IST (Internal Store Transfer) and coordinate with operations team to ensure timely dispatch to all marts of Lahore.- Have successfully Planned and maintained sufficient availability of resources to facilitate tasks, to minimise internal processing time- Monitoring effective receiving process and ensure accurate GRN in a minimal time- Co-ordinate with stakeholder departments in relation to execution / completion of specific job account-abilities as per agreed standards- Liaison with purchasing department and store staff for their assistance and guidance- Ensure effective usage of reporting in the function
- Managed the office to ensure the smooth running of the services for the clients- Managed Inventory, timely demand creation, and oversaw daily operations of office with 10 employees- Successfully managed 30 rooms day to day operations
- Oversaw end to end business development and growth opportunities- Emphasize product features based on analysis of customers' needs and product capabilities and limitations- Identify prospective customers by using business directories, following leads from existing clients and attending trade shows and conferences- Monitored and analyze data and market conditions to identify competitive advantage- Initiated sales campaigns and followed market plan guidelines in order to meet sales and product expectations- Won the Best MSO of the year award for accomplishing 50% of sales increase in one year- Prepare sales presentations or proposals to explain product specifications/applications
- Work on health Care Professional engagement and continuous Medical Education (CME) activities- Main KPIs for a PSR are HCPs visits as per Doctor central list and ensuring the right reach and coverage of HCPs- Achieved sales objectives and delivered positive growth and ensured ethical promotion within an assigned territory