Experienced Cargo Agent with a demonstrated history of working in the transportation/trucking/
railroad industry. Skilled in Business Planning, High Performer, Responsiveness, Customer Experience
Management, and English. Strong operations professional with qualification focused in Business/
Commerce, General from The Islamia University of Bahawalpur.
Willing to relocate: Anywhere
Provides administrative support to ensure efficient operation of office.Answers phone calls, schedules meetings and supports visitors.Carries out administrative duties such as filing, typing, copying, binding, scanning etc.Completes operational requirements by scheduling and assigning administrative projects and expediting work results.Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.Exhibits polite and professional communication via phone, e-mail, and mail.Supports team by performing tasks related to organization and strong communication.Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.Provides information by answering questions and requests.Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.Contributes to team effort by accomplishing related results as needed.
Worked as Cargo Accounts officer in skyways transport services Pvt LTD. Check local receiving and shipments documentations to determine Cargo contents and classify goods into different fee or terrif groups using a terrif coding system. Keep records of all goods shipped ,received and stored.
Collection & checking of required docs for new customer induction.
Compliance activity over new customer induction.
Customer account creati hion in software
Invoicing
Coordinate with sales / operations for sales job.
Checking job costing sheet.
Raising invoice to customers.
Follow-up over Receivables
Creating & intimating receivables reports to sales department & management, duly classified customer wise & invoice wise status of Not-Due, Due & Overdue
Prepare Bank Payment Voucher.
Prepare all general vouchers.
Posting & maintenance of Journal.
Prepare Bank & Vendors / Customer accounts reconciliations
Profit & Loss Statement=
Prepare monthly branch & segment wise Profit or Loss Report for management.
Doing all year end accounts closing activity that includes, but not limited to:
Preparing un-adjusted Trial Balance
Posting all necessary adjustment in Journal
Preparing adjusted Trial Balance
Preparing Profit or Loss statement
Verifying Balance Sheet figures with Annual Audited Accounts
Preparing Post Closing Trial Balance
Skills
Freight Accounting Accounts Administration
Assisting in the preparation of budgets
Managing records and receipts
Reconciling daily, monthly and yearly transactions
Preparing balance sheets
Processing invoices
Developing an in-depth knowledge of organisational products and process
Providing customer service to clients
Resolve financial disputes raised by the customer service and sales teams
Being a key point of contact for other departments on financial and accounting matters
Supporting the Finance Manager and executives with projects and tasks when required
handle the concerns of the people who buy their company’s products or services. They work to rectify issues experienced by individual customers as well as aim to improve the organization’s overall customer satisfaction ratings.
Those interested in a career as a Customer Relationship Officer should like to interact with people in various ways. As a, Customer Relationship Officers for a bank may email existing clients to make them aware of new services or handle the phone call of someone experiencing a problem with his account. They may also greet people on the bank’s main floor to obtain a sense of their satisfaction with tellers and other personnel or make a presentation to a community group about the bank’s initiatives.