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概要
A self-motivated, persistent and result driven graduate in the field of Commerce willing to divert my career in a dynamic organization where I would be able to add value to myself, to the team I work with and the organization I work for
项目
工作经历
PBO
Accountable of handling daily operations for retail branch banking, customer service, financial transaction and ATM disputes, Complains etc.
Fully aware of the banking products including retail branch banking products
Accountable of handling customer calls in tactful way quickly and effectively.
Accountable to maintain the service level and making sure that customer query must be fully entertained and highlighted to concerned department.
Cross-sell banking services and products to clientele.
Phone banking officer
Accountable of handling daily operations for retail branch banking, customer service, financial transaction and ATM disputes, Complains etc.
Fully aware of the banking products including retail branch banking products
Accountable of handling customer calls in tactful way quickly and effectively.
Accountable to maintain the service level and making sure that customer query must be fully entertained and highlighted to concerned department.
Cross-sell banking services and products to clientele.
DPE
Production tasks assigned on , AE Carrefour
,Jira and other projects
Production/QC tasks assigned on MRI(Market
Research intelligence) projects
Good knowledge of GFK Etilize system
applications.
Managing work plans to meet deadlines
efficiently
PBO
Accountable of handling daily operations for
retail bank, including business development,
customer service, financial transaction and ATM
disputes/monitoring.
Fully aware of the banking products including
retail branch banking products
Accountable of handling customer calls in
tactful way quickly and effectively.
Accountable to maintain the service level and
making sure that customer query must be fully
entertained and highlighted to concerned
department.
Fully aware of law and regulations regarding
data protection.
Cross-sell banking services and products to
clientele.
