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Urooj Ahmed
Senior Quality Engineer
S&P Global - Islamabad, Pakistan
概要
Bachelor and Master degrees in Computer Systems Engineering with more than 4 years of professional experience as Software Quality Assurance (SQA) Engineer at reputable organizations. Worked on various automation and manual testing tools and numerous international projects.
项目
Azerfon LLC - Azerbaijan
Jazz E-Care
Bakcell - Azerbaijan
MONET
Oracle Siebel CRM Implementation (Fujairah Chamber of Commerce & Industry)
Was responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected.
Developed a comprehensive understanding of testing requirements after reviewing the user stories and Figma Flow designs.
Prepared, executed and monitored test cases for functional, integration and performance testing as per required specifications.
Prepared consolidate test reports to conduct UATs.
Handled multiple assignments/projects simultaneously.
Using automated testing tools, MS SQL Server, TFS, Postman, Selenium/Jmeter.Testing on platforms including iPhone, Android, and Web-based in traditional and agile based teams. Performance testing on JMeter including API testing. Use of Testing discipline like ISTQB etc.
Senior/Lead SQA Engineer
Evamp & Saanga
Jun 2020
- Dec 2020
| Islamabad, Pakistan
Software Quality Assurance Engineer
Evamp & Saanga
Apr 2019
- May 2020
| Islamabad, Pakistan
Create acceptance test plans
Monitor the development process to ensure the design and software adherence to standards
Develop standards and procedures to determine product quality and release readiness
Perform and document risk analysis
Record test progress and results
Code automated tests
Report bug via defect reports
Discover bugs within software
UI and Functional Testing
APIs Functional Testing
User Acceptance testing.
Capture and manage defects, fixes, regression test cycles, and data reloads.
Drive innovation and streamline overall testing processes
Identify, isolate, and track bugs throughout testing
Identify any potential problems that users might encounter
Research and analyze product features being tested
Research new tools, technologies, and testing processes
Review user interfaces for consistency and functionality
Review Requirement Documents from Quality perspective.
Implementation of Continuous integration and continuous delivery (CI/CD) using automation tools for Software Development Life Cycle (SDLC) including Data Ingestion, Wrangling, Testing, Packaging & Deployment, Scheduling and Operations support processes etc.
Review project wireframes and designs to ensure they meet client requirements.
Creating ATP document as per requirements.
Creating and executing detailed, comprehensive and well-structured test cases.
Creating and executing QA and Test Plan.
Specifying processes and standards for release management.
Monitor, analyze and test product during development in order to ensure quality.
Performing load and stress test Activities.
Running complete cycle of Regression on local/staging and production server.
Functional Testing/System Testing, System Integration Testing (SIT), UI Testing.
Work and Communication with offsite and onsite teams.
Implementation of CMMI standards and procedures on all projects as a QA process owner.
Tool & Technologies: Selenium IDE, WebDriver, Postman, Appium, Jira, JMeter, SVN, Git, Jenkins, etc.
SQA Engineer
Access Group
Aug 2013
- May 2015
| Karachi, Pakistan
Perform manual and automatic testing of Web Based Application, Android Based Application, (AIMS) Application Integration Management System and Financial Management System. • Review Business Requirement, Scope of Work, Functional Requirement Specification, Change Requirement, Project Plan document. • Created Test Plan, Test Case Document, Deployment Instruction Document, Menu Configuration Document, Business Configuration Document, ISO Specification Document and Process Flow Document. • Provide training to junior SQA engineer about understanding of project process flow, business requirement and environment. • Tested banks ATM and Online transactions using request and approve mortgage transaction requests. • ISO8583 testing for financial transactions, Tested all bits per transaction as per sign off document. • Interacted with Business Analysts and software developers for bug reviews and participated in QA meetings. • Tracked defects using Jira and generated defect summary reports. • Actively participated in scrum meeting, reviews and developed test scenarios. • Coordinate with software developer department, operation management department and concern department for application development. • Responsibility of project configuration (Menu Configuration, Business Configuration, Profile Configuration, SMS Configuration) • Responsibility of project UAT database. • Troubleshoot customer problems with pinpoint and resolve any type of issues. • Study technical document(s) prepared by Analysis/Design/Development team(s) and prepares document review reports pointing out problems/inconsistencies and giving suggestions for improvements. • Participate in discussion with Analysis/Design/Development team(s) for elaboration on requirement and design of a project. • Prepare test cases and reviews test plan for testing of Application. • Perform stress and load testing of applications as per the solution implemented by development team prior to deployment.
Web Developer & Content Writer
Freelancing
Apr 2013
- May 2013
| Karachi, Pakistan
It was my 1st opportunity towards professional learning.Provided support in web designing & development and was also responsible for creative content writing.
学历
NED University of Engineering & Technology
哲学硕士,
Computer Systems Engineering
Computer Network & Performance Evaluation
Completed
2015
NED University of Engineering & Technology
学士,
理工学士,
Computer Systems Engineering
Computer Systems Engineering
2012
技能
熟练
Apache JMeter
中级
postgreSQL
中级
POSTMAN
熟练
Rest-Assured
熟练
AngularJS
熟练
Architecture Knowledge
中级
ASP.Net
中级
ASP.net Core 2.0
中级
ATS Knowledge
熟练
Automated Software Command
熟练
Automatization Skills
熟练
C++
初学者
Database Applications
中级
Database Clustering
熟练
Define test methods and create test plans for new
中级
Eclipse
熟练
Excellent communication and documentation skills
熟练
Expertise in software QA methodologies
中级
Front Office Support
熟练
Hands on with automated testing tools
中级
HTML and XHTML
中级
HTML5
中级
Jason
中级
JavaScript
熟练
Jira
初学者
JScript.
初学者
LAB VIEW
熟练
Maintain effective communication with the project
初学者
MATLAB Command
中级
Microsoft Project
中级
MS SQL Server
熟练
MS Visio
熟练
MS Visual Studio
熟练
MSQL
中级
Multisim
中级
Netbeans
中级
Network Analyzing
熟练
Office Opening
中级
OOP
初学者
Pipeline
熟练
PL and SQL
熟练
Postman
熟练
Query Language
中级
Rational Rose
熟练
Restful Architecture
中级
SOAP UI
熟练
Software Life Cycle Testing
熟练
SQL or No-SQL
初学者
Squirrel Client
熟练
Technical Solution Design and Quality Management
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><p><span lang="EN-US">Provide the insight on how to map the business frameworks to corresponding call flows for the different users (Pre-Paid, Post-Paid, Corporate) to ensure the desired end-result as expected by Azerfon LLC is achieved. Under every service type there are set of tariffs, supplementary offers, get credit, top up, balance summary for calls, SMS, Internet.</span></p>
<p><span lang="EN-US">Worked on the business frameworks for the different use-cases to be made available to the subscribers of Azerfon LLC.</span></p>
<p><span lang="EN-US">Assisted Evamp & Saanga and Azerfon LLC to understand the functionality of the mobile app in self-care portal within the E-Care solution as deployed in Azerfon LLC premises.</span></p></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><p><span lang="EN-US">Jazz E-Care is a product developed by Evamp & Saanga which enable customers to view their calls, messages and internet data usage and history. Moreover, the customers can top-up their balance and subscribe for various call, messages and data bundles according to their needs. The purpose of Jazz E-care is to provide a self-help platform for Jazz's Personal and Business users.</span></p>
<ul><li><span lang="EN-US">Business users who have to call on the call center, call their Key Account Manager or walk in to a Business Center in order to perform their account related tasks. This solution will be implemented to improve and digitize the ways Business/Personal users interact with Jazz about their accounts.</span></li>
<li><span lang="EN-US">Jazz B2B portal is for companies to send SMS to millions and even more. Enabling business to operate more efficiently, collaborate more effectively and stay connected in better with customers. Portal enables you to buy desired business packages and upload files with convenience.</span></li>
<li><span lang="EN-US">Jazz B2C, known as Jazz world app is used to meet customers ease and demands by putting everything in their hand. Using app, they can buy packages of their choice, they can recharge/pay bill, win daily rewards and can even purchase a sim card. They can also submit complaint and manage their daily usage using history.</span></li>
</ul></body></html>
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<html><body><p>Bakcell Web Portal and Mobile App, an easy to use interface that allows them to view, activate and deactivate their favorite offers, check their usage details and history and manage their account. The app has been designed to make things easier for the valued customers and ensures that all their related problems are solved with the minimum number of taps, without the hassle of remembering USSD strings!</p>
<p>Main features are:</p>
<ul><li>View call, SMS, and data usage history for up to 30 days</li>
<li>Pay postpaid bills and recharge prepaid account via scratch card, easy paisa or credit cards</li>
<li>Shop for handsets and Mobile Broadband Devices</li>
<li>Manage and file complaints</li>
<li>Check balance details, for free, on the go and so much more!</li>
</ul></body></html>
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<html><body><ul><li>Tested complete transactions of adapters (XHTML, MXHTML, Weblite, SMS, and ISO) with manual and automation (Selenium IDE).</li>
<li>Tested menu flow, process flow, business requirement and system integration.</li>
<li>Created test plan, test case document, Menu / Business / User Profile and SMS configuration document.</li>
<li>Configured Business Profile, Individual Profile, User Profile, SMS for all transactions, Menu for complete adapter, Product with all functionality.</li>
<li>Performed financial testing of conventional and wallet (branchless) accounts with tax, features, products, limits, commissions and debit and credit.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
<li>Coordinate with Euronet and Monet for system integration.</li>
</ul></body></html>
Oracle Siebel CRM Implementation (Fujairah Chamber of Commerce & Industry)
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>FUJCCI is government organization of Fujairah and this project has provided complete automation of service request and FUJCCI internal process.</li>
<li>Tested integration between web portal and oracle Siebel system.</li>
<li>Tested menu flow, process flow, business requirement and system integration.</li>
<li>Created test plan, test case document, Menu / Business / User Profile and SMS configuration document.</li>
<li>Configured menu list and prompts validation.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
</ul></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>EIS (Engro Inventive System), Incentives are additional payments made to Engro milk suppliers that are over and against milk receipts.</li>
<li>Tested integration among EIS, ESB and EMAN.</li>
<li>Tested menu flow, process flow, business requirement, awarding, schema, redemption, and system integration.</li>
<li>Created test plan, test case document, Menu and Business.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
</ul></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>Tested complete transactions of adapter (XHTML), SMS adapter, ISO adapter with manual and automation (Selenium IDE).</li>
<li>Tested menu flow, process flow, business requirement and system integration.</li>
<li>Created test plan, test case document, Menu / Business / User Profile and SMS configuration document.</li>
<li>Configured Business Profile, Individual Profile, User Profile, SMS for all transactions, Menu for complete adapter, Product with all functionality.</li>
<li>Performed financial testing of conventional and wallet (branchless) accounts with tax, features, products, limits, commissions and debit and credit.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
</ul></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>Tested all screens with business requirement, process flow and system integration.</li>
<li>Troubleshoot all problems which occur during testing and also coordinate with development and deployment department.</li>
<li>Create detail test cases, test plan and complete test report and also discuss with project manager for release go to production.</li>
<li>Configured Business Profile, Individual Profile, User Profile, SMS for all transactions, Menu for complete adapter, Product with all functionality.</li>
<li>Performed financial testing of conventional and wallet (branchless) accounts with tax, features, products, limits, commissions and debit and credit.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
</ul></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>Tested complete transactions of adapter (MXHTML), SMS adapter, ISO adapter with manual and automation (Selenium IDE).</li>
<li>Tested menu flow, process flow, business requirement and system integration.</li>
<li>Created test plan, test case document, Menu / Business / User Profile and SMS configuration document.</li>
<li>Configured Business Profile, Individual Profile, User Profile, SMS for all transactions, Menu for complete adapter, Product with all functionality.</li>
<li>Performed financial testing of conventional and wallet (branchless) accounts with tax, features, products, limits, commissions and debit and credit.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
<li>Coordinate with Euronet and MCB bank for system integration.</li>
</ul></body></html>
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html><body><ul><li>Tested complete transactions of adapter (XHTML), SMS adapter, ISO adapter with manual and automation (Selenium IDE).</li>
<li>Tested Android Mobile Application, BlackBerry Mobile Application, and Windows Mobile Application with middle ware.</li>
<li>Tested menu flow, process flow, business requirement and system integration.</li>
<li>Created test plan, test case document, Menu / Business / User Profile and SMS configuration document.</li>
<li>Configured Business Profile, Individual Profile, User Profile, SMS for all transactions, Menu for complete adapter, Product with all functionality.</li>
<li>Performed financial testing of conventional and wallet (branchless) accounts with tax, features, products, limits, commissions and debit and credit.</li>
<li>Performed testing of validation, product and user/customer profile.</li>
<li>Coordinated with development and deployment department for issues resolution and also find out pin point error.</li>
<li>Coordinate with Euronet and MCB Bank for system integration</li>
</ul></body></html>
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