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概要
* Ability to learn/ improve new required skills.
* Preferred work domain is IT/ Networking and Systems Administration.
* Have previously worked in customer support department of an ISP providing face to face, email, SMS and on call technical assistance to customers.
* Have the experience of writing technical reports and user manuals .
* I have hands on experience with configuration/ troubleshooting of PPPoE, P2P and IP Routed Circuits, MPLS based Layer2 and Layer3 VPNs, IP Pools, Port Forwarding, NAT, Multi- NAT, ACLs on a variety of broadband routers.
工作经历
Operations Engineer
**Work Domain: **
** Providing technical assistance to the FTTH (BPON, GPON) users on network and physical layers **
** Management of wireless networks/ Configurations and troubleshooting of Speed Touch, DLink, Tenda, Aztech, TP-Link, Zyxel, Linksys, Microtik and Cisco CPEs **
** MPLS based L2 & L3 VPNs/ VPLS, P2P and PPPoE networks configuration/ troubleshooting **
** Port forwarding, NATing/ Multi NATing, IP Pool and ACL configuration/ troubleshooting **
** CCTV cameras/ DVR/ NVR installation and configurations **
** Managing and monitoring network resources, their utilization and suggesting possible measures to corporate & home users **
** Managing web domains/ Email and website hosting **
** Hands on experience of Alcatel BPON HONT-D, Alcatel GPON I221E, Alcatel GPON I-241w-s, Huawei GPON ONTs (HG8247, HG8247H and HG8247T)