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概要
eBay account manager with 3+ years experience from a to z account management, product researching, product listing, shipping, payment, return confirguration, order fulfillment from supplier, resolving return and cases and replying to buyer question.
工作经历
eBay store manager and customer service
Experience of Managing eBay Seller Accounts (ebay.com, ebay.co.uk, ebay.com.au) from A to Z
Knowledge of eCommerce Platforms: eBay, Amazon, Shopify.
Experience of finding and sourcing hot selling products from Amazon, Walmart, Homedepot, Aliexpress, Banggood and dropship on ebay with reasonable profit margin.
Order Fulfillment: Purchasing directly from source, maintaining profit & loss statements, Uploading tracking.
Experience of customer service on eBay, Amazon, Shopify
Processing Returns, Handling Dispute & Cases
Reply to customer queries and handling issues timely.
Timely removal of negative feedbacks with buyers.
eBay Direct Phone Calls for resolving account issues.
eBay, Amazon, Walmart, Homedepot Chat Support for handling customers’ issues.