Planning and overseeing new marketing initiatives
Attending conferences, meetings, and industry events
Managing incoming calls and customer service inquiries.
Set the Targets for the Team members.
Analyze the performance of the team and evaluate them on paper to present the higher management.
Make monthly reports of sales analysis.
Generating sales leads that develop into new customers.
Preparing PowerPoint presentations and sales displays.
Contacting clients to inform them about new developments in the company’s products.
Developing quotes and proposals.
Negotiating and renegotiating by phone, email, and in person.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
 

Provided client support.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
Managing incoming calls and customer service inquiries.
Generating sales leads that develop into new customers.
Manage large amounts of incoming calls.
Contacting clients to inform them about new developments in the company’s products.
Developing quotes and proposals.
Negotiating and renegotiating by phone, email, and in person.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
 

o ERP Implementation on client side.
o Working on Inventory Module [Store, Sales, Purchase], HRIS Module, Trading System and Attendance Module.
o Gathered user requirements.
o Deploy SQL Server2005/2008.
o Working in Quality Assurance department.
o I to ensure the release which is being forwarded to client is working upto client’s requirement.
o QA the any new coming release.
o QA the overall project by putting data in it/use cases.

Providing IT Support to FMCG Nestle regarding NPDMS& QA the new releases.
(Nestle Pakistan Distributor Management Solution)
o l To ensure software is working properly in all distributions.
o l Assigning the issues/request regarding application to relevant field support staff.
o l Manage the Ticketing System of request/issue received from client and end-user for monthly reporting.
o l Trouble shoots the problem in run time environment.
o l Provide assistance to the nationwide support team.
o I do QA and verify the level-2 issues and escalate them to level-3 if required.
o I do QA of SQL Scripts and their effect on Database and application.