Key Responsibilities :

• Responsible for the acquisition, installation,maintenance of the organization’s LAN & hardware/software.
• Ensure networks, workstations, operating systems and software applications are operational; ensures hardware
and software is patched and/or updated.
• Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other
technologies.
• Ensures the availability of up-to-date software and hardware (laptops, desktops, servers,video Conferencing) in
according with Save the Children standards.
• Planning, installation and configure LAN, WLAN equipment
• Ensure safe and secure emailing system.
• Maintain data backup on regular basis and keep individual data as confidential.
• Managing the Active Directory Services in Windows 2008 and 2012 Server environment.
• Managing File and Print Servers
• Working on Fortigate 100D firewall
• Assist Supervisor for Configuration and managing of MS System Center Data Protection Manager 2010 with HP LTO
2 Tape Autoloader to take Disk-Disk and Disk-Tape backup of Domain Controllers,File & Print Servers and SharePoint
2010 Server, according to a defined schedule.
• Working on SharePoint 2010 Enterprise Forms, which is hosting our intranet portal and electronic approval system.
• Assisted IT Coordinator and work as a backup in network administration and troubleshooting.
• Visit and support sub-offices as per need.

Information Technology
• Responsible for all IT related Activities, Provide IT Helpdesk support to all staff.
• Responsible for the acquisition, installation and maintenance of the organization’s local area network hardware/software.
• Manages network operations including: troubleshooting connectivity problems; installing & maintaining routers; establishing e-mail; assessing and reporting operational status; performing backups and restores; etc.
• Assists staff in understanding and using technology; conducts regular staff technology presentations and trainings.
• Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies.
• Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses.
• Ensure networks, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.
• Ensures for the availability, continuity and security of data and information pertaining to the organization.
• Ensure and maintain confidentiality of technology related all procedures and systems.
• Assists in other duties as needed and directed.
• Installation and maint of CCTV cameras, live viewing set up on authorized staff’s laptops
• Training and Facilitation to the staff to increase understanding of Information Technologies potential
• Managing records of IT equipments.
• Responsible for data protection and data backup.
Logistics/Admin
• Responsible for all asset management according to Save the Children’s Asset and Inventory Management Policy (update, tagging, listing, inventory, disposing, finalizing)
• Manages technology inventory including procurement and disposal.
• Conduct physical stock checks periodically.
• Provide guidance, advice and support to procurement department for selection and installatio

Responsibilities:

• Support and troubleshooting of all in house software and equipment’s (desktops, laptops, printers, Peripherals, Mobile phones, Copier machines, Network Printers).
• Travel to field site offices frequently
• Provide Remote administration at Field Locations (Dadu, Tharparkar, Karachi, Badin, and Thatta & Quetta onwards.)
• Local network maintenance and installation, including cabling, switches/hubs and NIC configuration, TCP/IP, NAT, TCP/IP printing, windows network and domain services on TCP/IP.
• WAN connectivity and maintenance (Internet connection and services)
• Setup an email account using MS outlook.
• Data Backups of workstations in weekly & monthly basis
• Support System/Network Administrator in Implementation of Systems and IT Policies.
• Ensure the systems and software are kept up to date and messages are passed on and feedback received promptly.
• Provide assistance in procurement and evaluation of all IT technical equipment
• Advise in procurement process and assist with IT Inventory
• Compile and maintain IT inventory of hardware and software.
• Provide training to clients in the use of system and applications.
• Perform other duties as assigned by the management. Administered computer network as per requirement.
• Monthly ICT Reporting, including Assets, Communication Directory, Fault/Incident reports, Disposal & Donation Documentation.
• To coordinate with ICT Manager, Islamabad to improve and maintain high functional level network and will assist to provide ICT support in Islamabad office and field offices.
• Ensure that the communication flow of Regional office is maintained.

• To lead a team of IT professionals in managing IT infrastructure in 03 campuses of the schools in Hyderabad.
• School Fee is automated and billing is managed by IT team
• Installs, configures and maintains personal computers, networks, network cabling and IT related equipment, devices and systems.
• Installation of different operating system & Softwares (Win 7, Server 2003)
• Prepare log file before dispatch data form to the Karachi data unit
• Worked under pressure in a fast moving and often stressful environment
• Managing School Management System Software as a Super User