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概要
An energetic, ambitious person who has developed a mature & responsible approach to any task that I undertake, or situation that I am presented with. As a graduate with experience in IT Application Support, Project Management, Network and System Administration, and Customer Care. I am good at working with others to achieve goals & objectives on time and with excellence. A team-player with strong work ethic, seeking a career with prestigious company and position, where previous experience & skills can be put to efficient use.
项目
工作经历
Information Technology Associate (Business Application Management)
Business Application Analyst
IT Support Officer
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Configure, monitor, and maintain SQL Queries and Microsoft Dynamics AX.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Oversee the daily performance of computer systems.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
Associate Relationship Manager
• Assist the Branch Manager in planning and implementing strategies to attract customers.
• Coordinate daily customer service operations.
• Track the progress of weekly, monthly, quarterly and annual objectives.
• Communicate with clients and evaluate their needs.
• Analyze consumer behavior and adjust product positioning.
• Handle complaints from customers.
• Create reports, analyze and interpret retail data.
IT & Admin Manager
Responsibilities:
• Maintain and administer computer and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Plan, coordinate, and implement security measures to protect data, software, and hardware.
