概要

·         Configured & installed network devices (Wireless AP’s, Ethernet Switches, IP Surveillance Cams and Servers).


·         Configured, monitored, operated & installed IP Surveillance Cams and backed up recorded footages.


·         Provided level 1, 2, IT & remote support to users in relation with network, Operating System & system software/hardware issues.


·         Troubleshoot & fixed network faults, resolved issues with Internet, LAN, VLAN, WLAN, IP Addresses & Active Directory.


·         Installed new software & hardware (Operating Systems, Servers, Printers, Scanners, Computer Workstations), troubleshoot & diagnosed software and hardware faults.


·         Established and maintained enterprise data and voice networks, troubleshoot and resolved issues on layer 1 & 2 with enterprise OPBX voice network and multiplexing.


·         Planned & managed projects, supervised IT Service Desk Staff, trained junior team members & staff. Developed, implemented and maintained IT policies, procedures and guidelines for users.


·         Coordinated vendors on purchasing of new hardware/software & other IT supplies.


·         Provided desktop hardware/software & level 1 IT support to users.


·         Installed and configured computer hardware/software including windows OS (7,8 & 10), MS Office.


·         Installed racks, patch panels, connectors (RJ 11, 45), cables (CAT5e, 6, 7), patched I/O points. Tested, tagged & terminated CAT 5e, 6 infrastructures.


·         Managed backup & recovery of data & passwords of all systems, provided security & antivirus protection to all systems, internet.


·         Followed up open tickets & their closures, accurately maintained network racks & IT inventory.


·         Organized and installed video/audio conferencing equipment.

工作经历

公司标识
Network Support Officer
HITEC-IMS
Aug 2022 - Dec 2022 | Taxila, Pakistan

公司标识
Transmission Engineer
NayaTel Pvt. Ltd.
Mar 2017 - Aug 2022 | Islamabad, Pakistan

I am Working in I.T & Network Support department.
In I.T
i deal software & hardware installation and troubleshooting.
Researach on any issue
MS Office issue, Windows issues, SAP, Outlook issue. printerers, Desktop.
In Netwrork
i deal Configuration and toubleshooting both on CLI and GUI on Wifi, LAN, Omada Controller, Huawei WLC, Firewall, Cisco Routers, Cisco Swithces, TP-Link Switches, Huawei Swiyches, Sophos Firewall, Cameras, NVR, Camera Servers, file servers etc.

学历

Government Collage of Technology- GCT
大专, D.A.E telecom‎
Telecommunications
Completed
2016
Rising Star Scholl System
大学入学/0级, , ‎
Biology, Chemistry, Physics, Science, Math
所占比重 64%
2011

技能

熟练 CCNA
熟练 Computer Network Operations
熟练 I.T Support
熟练 Network Monitoring Tools
熟练 Networking Protocol
熟练 Networking Protocols Command
熟练 Software & hardware Troubleshooting
熟练 Wireless Networking

语言

熟练 乌尔都语
初学者 英语