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概要
Experience Inbound Call Center Agent who can efficiently process a large volume of calls in a day. Adept in computer database programs offering exceptional customer service and retaining disgruntled clients who have issues with the company’s product. Facilitate the customer according to company policy
•Extremely knowledgeable on computer productivity software
•Maintains a low call time
•Regularly receives praise from clients
• Experienced trainer
•Very hard worker
• Many time top’s in sales
•Handled basic customer Balance using claims
•Regularly received commendations from management and customers on high level of customer service.
•Helped to train new CSO’s and helped to developed new processes.
•Handled inbound customer service complaints and questions from a variety of customers.
工作经历
Floor Manger
Customer Service Officer
Facilitate the customers according to company policy.
