As a dedicated workforce management professional, I have successfully utilized JIRA software to streamline project management processes and ensure optimal efficiency. In addition, I have overseen a wide range of HR responsibilities, including recruitment, onboarding, promotion, termination, HR policy updates, and personnel management. Key highlights of my role include.Project Management Using JIRA Software

Proficient Scrum Master adept at guiding cross-functional teams using Scrum methodologies.
Skilled in utilizing Kanban and Scrum boards for efficient progress tracking and timely, high-quality deliverables.
Expertise in Sprint planning, backlog grooming, and productive sprint meetings.
Proactive in addressing and resolving development team issues, cultivating a supportive work environment.
Strong communication and leadership promoting transparency, accountability, and continuous improvement in Agile teams.

Talent Acquisition and Evaluation
Carefully review job descriptions, post job advertisements, and assess resumes from our company database.
Conduct through recruitment and structured interviews to identify the best candidates.
Maintain accurate HR records and effectively communicate HR policies to employees.

New Hire Processes and Documentation
Prepare various letters, such as interview invitations, offer letters, and appointment letters for new hires.
Address employee requests promptly and strive to resolve grievances in a timely manner.
Utilize social media platforms and professional networks to engage with potential candidates.

Collaboration and Conflict Management
Work closely with hiring managers to shortlist candidates that align with organizational requirements.
Skillfully handle workplace conflicts and employee issues to maintain a harmonious work environment.
Manage attendance administration and provide insightful reports to management.

As an IT Support professional, I excelled in the following areas. Technical Expertise
Installed, operated, and maintained hardware and software with precision.
Provided daily user assistance and ensured seamless functioning of IT systems.
Prepared comprehensive reports, tracked inventory, and negotiated with vendors.

Administrative Excellence
Handled administrative requests and queries from senior management.
Organized and scheduled impactful training, workshops, and events.
Maintained meticulous records and drafted professional letters, memos, and emails.

Event and Training Management
Managed successful events, workshops, and training.
Monitored and evaluated training effectiveness for continuous improvement.
Demonstrated strong communication skills in dealing with development partners, government officials, and training participants.

IT Operations and Maintenance
Ensured smooth operation of the IT lab and timely equipment maintenance.
Managing the official website of the department, overseeing content management and creation.
Configured and installed IT equipment to optimize the functionality