•         Manage and monitor all installed systems and infrastructure
•         Install, configure, test and maintain operating systems, Server OS ,application software and system management tools
•         Deployment, Integrate and maintain the Symantec Evault servers for manage the Emails Archiving. 
•         Proactively ensure the highest levels of systems and infrastructure availability
•         Handling and maintain the T3 Data center and core network infrastructure.
•         Lead the infrastructure more than 20 braches, 5 Warehouses and Regional Offices Countrywide.

•         Administered and implemented Active Directory services and group polices across multiple domains.

•         Designed, managed and maintained group policies for active directory server2012

•         Designed and implemented and maintain company core Wi-Fi policy and procedures.

•          Help Desk System for better user’s services and to enhance HD internal processes. (Audit, Consult, Purchase, Implement)
•         Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
•         Maintain security, backup, and redundancy strategies
•         Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
•         Participate in the design of information and operational support systems
•         Assist the technical team to Provide 2nd and 3rd level support
•         Liaise and SLA’s with vendors and other IT personnel for problem resolution
•         Design and implement security systems and redundant backups to maintain data safety

•         Maintained Trend Micro Antivirus client / server.

•         Provide technical Direction to IT support staff
•         Oversee the development and installation of new hardware and software 

•         Maintain and update the IT inventory portal and IT ticketing system

•       Installation & configuration of Windows (XP, Vista, W7, W8, W8.1, W10, Server 2008 & Server 2012), MS Office suit, etc.)
•       Installation of structured Cabling, LAN/WAN Installation & Configuration (Routers, Modems & Failover devices)
•       Respond to queries either in person or through remote connection
•       35 outlets (Outlet Name: Makeup City, Sweet Touch London & BLS) in Punjab region (North, South & Central), all are supported remotely and occasionally physical visited also
•       Installation of Network cabling, CCTV and POS of an outlet
•       A ticket is created against every issue or if need any kind of support then it is resolved on priority basis
•       NVR and IP cameras installation and configuration
•       Business Expert (ERP) is used at each outlet including regional and head office
•       Hands on experience on Office 365
•       Surveillance (CCTV) System, Access control system & Biometric System Configuration
•       Create and manage user and user\'s profiles in active directory (Windows Server 2008 r2)

Desktop & System Support, Hardware & Software Installation & Troubleshooting, CCTV installation & monitoring, Server Administration and Networking and Projectors installation and Calibration

•       Hands on Experience on Dell Rack Server PowerEdge R210
•       Hardware and Software (Lotus Notes (IBM Mail server) installation & configuration, Windows (XP, Vista, W7, W8, W8.1 & Server 2008), MS Office suit, etc.) Installation
•       Installation & Configuration
•       Cabling, LAN/WAN Installation & Configuration
•       Respond to queries either in person or through remote connection.
•       Surveillance (CCTV) System, Access control system & Biometric System Online installation and Configuration
•       Penta & Tims (Oracle Based) Configuration
•       Create and manage user and user\'s profiles in active directory (Windows Server 2008 r2)

•       Hardware and Software (Outlook Configuration, Windows (XP, Vista, W7 & W8), MS Office suit, etc.) installation
•       Flap Barriers, Access control system and biometric system installation and software updation
•       Cabling, LAN/WAN Installation & Configuration
•       Respond to queries either in person or through remote connection. Train computer users and maintain daily performance of computer systems.
•       Surveillance (CCTV) & Bio metric System installation
•       Smarts Club’s Database Updation (MMS Oracle Based)