概要

Experienced sale representative looking for a full time job where I can contribute my knowledge of sales and customer service. Offering exceptional know-how of promoting and cross selling product and

工作经历

公司标识
Customer Service Representative
Focus Genesis
Feb 2022 - Jun 2022 | Abbottabad, Pakistan

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公司标识
Sales Representative
Estate Connect Marketing
Aug 2019 - Dec 2021 | Islamabad, Pakistan

Deal in several housing societies including Blue world cityPark view cityNova cityKingdom valleyRuden Enclave B17 Gulberg GreensBahria TowCapital Smart CityServed as a representative for clients from start to the end of transaction closing.Advise clients on market conditions, prices, legal requirements and related matters.Educated clients on market conditions and Real Estate trends.Promoted different properties using marketing tools to attract customers.Responsible for handling all out of town customers who were looking to relocate to the area.Generated list of properties that were compatible with buyers needs and financial resources.Successfully guided home buyers and seller through sales and purchase of properties.Created and maintained a large client base by meeting needs and providing exceptional customer services.

公司标识
Front Desk Officer
Hill view hotel
Jan 2017 - Mar 2018 | Islamabad, Pakistan

Hill view hotel offers accommodation of 124 rooms in capital city of Pakistan, It was a great opportunity for me to excel in multi oriented job where I had to performed daily operations of front office which consistedHandled guest check in and check out professionally in welcoming manners.Keep record of room availability and guest accounts.Answered phones to take reservations and /or respond to guest service request.Earned the responsibility to personally attend the VIPs and top guest.Respond to complaints and situation that required immediate action.Ensured transportation of guest to and from the hotel and managed their luggage.Recorded the expenditure of the guest and added it to guest bill of payment.Coordinate with other departments.

公司标识
Customer Service Representative
Dubai Islamic Bank
Jun 2016 - Sep 2016 | Abbottabad, Pakistan

Handled customer inquiries, complaint, billing question and payment extension request.Calm angry caller, repair trust and designed best solution.Place phone calls to current bank customers regarding account changes or suggest option.Meet with new bank customers to explain all the services and features the bank has to offer.Researched and resolved service related problems Greeted bank customers upon entry and assist them in whatever they need.

学历

Iqra University
学士, 工商管理学士学位, BBA (5 Semester)‎
Marketing
CGPA 2.7/4
2019
Hazara University, Dodhial
中级/A级, 理学院(工程预科), FSC (Pre eng)‎
PHYSICS, CHEMISTRY, MATHS, ENGLISH
所占比重 62%
2013

技能

初学者 Acquisition Campaigns
初学者 B2B Business Development
初学者 B2B Sales
初学者 B2B Sales Development
初学者 B2C Marketing
中级 Banking Solutions
初学者 Benefits Negotiation
中级 Branch Banking
初学者 Brand Management
初学者 Bulk Sales
初学者 Business Development
初学者 Business Development Skills
初学者 Business Development Proces
中级 Business Development Strategies
初学者 C Level Sales
初学者 Call Control
中级 Call Handling
中级 CCTV Monitoring
初学者 Client Acquisition
初学者 Client Dealing
中级 Client Realtionship Management
初学者 Client Relations Skills
中级 Client Relationship Management
中级 Cluster Sales
初学者 Commercial Real Estate Knowledge
初学者 Committed to Customer Services
初学者 Committed to Customer Services
初学者 Communication Skills
初学者 Comparative Law Knowledge
初学者 Compliant Handling
初学者 Computer Proficient
初学者 Confident
初学者 Consultancy Skills
初学者 Coordination
初学者 Corporate Real Estate
中级 Customer Analysis
初学者 Customer Communication
初学者 Customer Dealing
初学者 Customer Handling
初学者 Customer Interaction Management (CIM)
中级 Customer Relation Management
中级 Customer Relationship Management
熟练 Customer Satisfaction Management
中级 Customer Service Operations
中级 Customer Service Skills
初学者 Customer-focused Service
初学者 Email Etiquette
初学者 Email Writing
初学者 Energetic
初学者 Enterprise Sales

语言

熟练 乌尔都语
中级 英语