概要

  •          Experienced sale representative looking for a full time job where I can contribute my knowledge of sales and customer service. Offering exceptional know-how of promoting and cross selling products and commodities
  •         Call service representative with 1 year of experience in telephone customer service, tech support, and customer care. Familiar with Intercom, Drift, and several other customer service software solutions.
  •          Office manager experience in controlling inventory, ordering and tracking new supplies, developing procedures and training material for staff. Strong communication skills, organized, with a track record of success
  •          Data entry experience in verifying complex data, maintaining databases, and producing monthly reports using advanced Excel functions. Known for quick typing skills, eye for detail, and the ability to keep clients and employers happy.

工作经历

公司标识
Customer Service Representative
Focus Genesis
Feb 2022 - Jun 2022 | Abbottabad, Pakistan

Enter Description

公司标识
Sales Representative
Estate Connect Marketing
Aug 2019 - Dec 2021 | Islamabad, Pakistan

Deal in several housing societies including Blue world cityPark view cityNova cityKingdom valleyRuden Enclave B17 Gulberg GreensBahria TowCapital Smart CityServed as a representative for clients from start to the end of transaction closing.Advise clients on market conditions, prices, legal requirements and related matters.Educated clients on market conditions and Real Estate trends.Promoted different properties using marketing tools to attract customers.Responsible for handling all out of town customers who were looking to relocate to the area.Generated list of properties that were compatible with buyers needs and financial resources.Successfully guided home buyers and seller through sales and purchase of properties.Created and maintained a large client base by meeting needs and providing exceptional customer services.

公司标识
Front Desk Officer
Hill view hotel
Jan 2017 - Mar 2018 | Islamabad, Pakistan

Hill view hotel offers accommodation of 124 rooms in capital city of Pakistan, It was a great opportunity for me to excel in multi oriented job where I had to performed daily operations of front office which consistedHandled guest check in and check out professionally in welcoming manners.Keep record of room availability and guest accounts.Answered phones to take reservations and /or respond to guest service request.Earned the responsibility to personally attend the VIPs and top guest.Respond to complaints and situation that required immediate action.Ensured transportation of guest to and from the hotel and managed their luggage.Recorded the expenditure of the guest and added it to guest bill of payment.Coordinate with other departments.

公司标识
Customer Service Representative
Dubai Islamic Bank
Jun 2016 - Sep 2016 | Abbottabad, Pakistan

Handled customer inquiries, complaint, billing question and payment extension request.Calm angry caller, repair trust and designed best solution.Place phone calls to current bank customers regarding account changes or suggest option.Meet with new bank customers to explain all the services and features the bank has to offer.Researched and resolved service related problems Greeted bank customers upon entry and assist them in whatever they need.

学历

Iqra University
学士, 工商管理学士学位, BBA (5 Semester)‎
Marketing
CGPA 2.7/4
2019
Hazara University, Dodhial
中级/A级, 理学院(工程预科), FSC (Pre eng)‎
PHYSICS, CHEMISTRY, MATHS, ENGLISH
所占比重 62%
2013

技能

初学者 Acquisition Campaigns
初学者 Adobe Creative Suite
初学者 Adobe Photoshop
初学者 Aseptic Technique Knowledge
初学者 B2B Business Development
初学者 B2B Marketing Strategies
初学者 B2B Sales
中级 Banking Solutions
初学者 Benefits Negotiation
中级 Branch Banking
初学者 Brand Management
初学者 Bulk Sales
初学者 Business Development
初学者 Business Development Skills
初学者 Business Development Process
中级 Business Development Strategies
初学者 C Level Sales
初学者 Call Control
中级 Call Handling
中级 Cash Collection
熟练 Cash Registration
中级 CCTV Monitoring
初学者 Client Acquisition
初学者 Client Dealing
中级 Client Realtionship Management
初学者 Client Relations Management
中级 Client Relationship Management
中级 Cluster Sales
初学者 Commercial Real Estate Knowledge
初学者 Committed to Customer Services
初学者 Comparative Law Knowledge
初学者 Compliance
初学者 Compliant Handling
初学者 Computer Proficient
初学者 Consultancy Skills
中级 Cooordination Skills
初学者 Coordination
初学者 Corporate Real Estate
初学者 Craft Command
中级 Creative Designing Skills
初学者 CRM Analysis
中级 Customer Analysis
初学者 Customer Dealing
初学者 Customer Interaction Management (CIM)
中级 Customer Relation Management
中级 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
中级 Customer Service Skills
初学者 Customer-focused Service

语言

熟练 乌尔都语
中级 英语