A hard-working, knowledgeable and target-oriented Sales Professional with an extensive successful sales record. Builds and maintains a loyal client base through strong relationship-building skills, and excels at devising strategies for increased sales.Skilled in bringing out the best in staff; able to manage effectively and recruit talent. Strong organisational and time management ability; skilled in planning, scheduling and meeting deadlines. Driven to succeed; a valuable addition to a forward-thinking company with strong opportunities for progression.
Oversaw a team of 77 sales representatives including 7 T/Ls to ensure goals were being met, integrity was maintained, and protocols were being followed.
● Motivated the team to work together to exceed quotas by nearly 15-20% each quarter through enthusiastic trainings, competitive incentives, and consistent follow up on individual progress.
● Facilitated the success of sales representatives by carefully surveying an area, identifying leads, and customizing the product pitch to align with demographic challenges.
● Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
● Emphasises product features based on customers\' needs and up-sell/cross-sell IT products/services
● Manages the sales cycle from inception to execution and Manages high-profile corporate accounts
● Full ownership of P&L to achieve revenue growth and gross profit stream
● Coordinates and leads service review meetings to ensure customer satisfaction and SLAs are being met
● Writes formal responses to RFQ/RFPs
● Uses CRM and CBCM systems to record data
● Key role in developing the team: conducting appraisals, one-to-ones, training and mentoring
Oversee 10 sales representatives and help them identify areas of improvement, assess team performance, set sales goals, and realize potential leads and opportunities.
• Built sales roadmap in line with sales targets across the portfolio of B2B brands
• Identified and reviewed clients’ marketing requirements in order to create tailored solutions
• Constructed and presented presentations/proposals to clients based on their marketing objectives
• Provided excellent agency servicing consisting of regular meetings, monthly presentations, agreed response times on RFPs and in-depth post-campaign reporting
• Expanded client base by setting up meetings and telephoning marketing decision-makers and agencies
• Achieved monthly/quarterly revenue targets
• Provided accurate revenue forecasts to Sales Manager on a weekly basis
• Generated and targeted leads in specialist market/industries
• Used and monitored Salesforce, accurately inputting data and ensuring applications were up to
date executing stock and warehouse check processes,
Sourced leads and cold-called to promote the products, and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximise business opportunities
Built and retained long-term friendships/relationships with customers
Acted as key point of contact for the company, ensured a high standard of customer service by discussing technical problems or repairs required and recommending suitable products
Responsible for negotiating contracts from year to year (i.e. price increases and stock agreements)
Receive shipments and ensure both quality and quantity, Trace and track
Create and maintain contact with vendors and customers to ensure timely delivery of goods
Freight cost and documentation, Ensure accuracy of all inventories.
Maintain communication with warehouse staff to ensure proper working order
Assist customers with inquiries and update shipment information in database
Organize files both manually and electronically and Monitor and facilitate repair orders.
Ensure that all items are properly numbered and tagged
Conduct safety procedures for outbound shipment vehicle