概要

Throughout the course of my career, I have perfected my complaint resolution and communicating abilities.I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous experience,i contribute communication l, customer service and call center toward team efforts. I am progressive minded and in tune  in new developments in my field.I have proven to be effective and collaborative with strong team work talents.I enjoy collective brainstorming sessions which all me to to coordinate activities to achieve a common gaol.Throughout the course of my career, I have perfected my complaint resolution and communicating abilities.I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous experience,i contribute communication l, customer service and call center toward team efforts. I am progressive minded and in tune  in new developments in my field.I have proven to be effective and collaborative with strong team work talents.I enjoy collective brainstorming sessions which all me to to coordinate activities to achieve a common gaol.

工作经历

公司标识
CSE
IBEX GLOBAL
Mar 2022 - Nov 2022 | Lahore, Pakistan

I was doing my services as CSE

公司标识
BSO
Insurance Jubilee Life
Aug 2020 - Nov 2021 | Lahore, Pakistan

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学历

University of the Punjab
学士, 贸易学士, B.Com‎
Management Accounting
等级 C+
2019
University of the Punjab
学士, , B com‎
Accounting & Finance
所占比重 50%
2019

技能

熟练 Ability to Maintain Professionalism
中级 Ability to Promote a Positive Image of the Bank
中级 Accounting Standard
初学者 Accounts
熟练 Active Listening
初学者 Answering Inquiries
中级 Branch Banking
中级 Business Development
熟练 Client Correspondence
中级 Client Realtionship Management
初学者 Commercial Real Estate Knowledge
熟练 Communication and Interpersonal Skills
中级 Composition Knowledge
熟练 Computer Knowledge
中级 Computer Proficient
初学者 Computer Skills
中级 Cooordination Skills
初学者 Creative Writing
初学者 CRM Command
熟练 CRM Command
中级 Customer Acceptance
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Care Representation
熟练 Customer Relation Management
中级 Customer Satisfaction Management
初学者 Customer Service
中级 Customer Service Skills
熟练 Customer Support
熟练 Database Impact
中级 Database Management 
熟练 eBay Account Handling
熟练 Ecellent Communication Skills
初学者 Fluent in English
熟练 Fluent in Urdu
初学者 Followup
初学者 Front Desk Management
熟练 Front Office Support
熟练 Handle Stressful Situations
熟练 Handling Assignments
熟练 Inbound Call Handling
熟练 Inbound Call Handling Skills
中级 Interpersonal Skills
中级 Lead Genaration
中级 Lead Generation
熟练 Listening to Customer
中级 Marketing Stratergies
初学者 Microsoft Access
熟练 Microsoft Excel
熟练 Microsoft Office 1

语言

中级 英语

Somia 联系人

Shamas Akhtar Akhtar
Ibex Solutions