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Hira Saeed
Quality Evaluator
PTCL contact center lahore - Lahore, Pakistan
概要
I have started my carrier as customer services representative with PTCL in 2013. On the basis of my performance I got promoted as quality evaluator 2014 and now working as quality supervisor.
工作经历
Quality Evaluator
PTCL contact center lahore
Apr 2013
- 代表
| Lahore, Pakistan
学历
University of the Punjab
硕士,
,
M.s.c
Economics
所占比重 70%
2011
Bahauddin Zakariya University
学士,
,
B.Sc
所占比重 62%
2009
Bahauddin Zakariya University
中级／A级,
,
I.C.S
所占比重 72%
2007
Bahauddin Zakariya University
大学入学／0级,
,
Matric in Science
所占比重 56%
2005
技能
中级
both written and verbal • Be familiar with
熟练
Generating Reports
中级
sales and purchase ledger reconciliation and
中级
Accoount Management
初学者
Accounting+
中级
Accounts Administration
熟练
Aftersales Skills
熟练
Analysis of Information
中级
Basic understanding of Internet
熟练
Border Control
熟练
Branch Support.
中级
Business Discovery
熟练
Business Strategy
熟练
Call Handing
中级
Conflict Management skills.
中级
Conservation Awareness
中级
Control Points Knowledge
熟练
Convincing People
中级
Customer Escalation Management
熟练
Customized Adaptation
熟练
Data Miniing
熟练
Excellence Standard
熟练
Excellent Analytical
中级
Excellent speaking skills in the target language
熟练
excellent work in excel
中级
Feedback Assessment
中级
Gynecology Consultancy
熟练
Handling Assignments
熟练
Headhunting
中级
HPE Unified Functional Testing
中级
Human Resource
中级
Human Resource Planninng
熟练
Inspections Implementation
中级
Installation Planning
中级
Insurance Writing
初学者
International Finanacial Reporting Standards (IFRS).
中级
Job Description Creation
熟练
Knowledge of Spreadsheets
熟练
knowledge of various HR functions
中级
Leading Diverse Teams
中级
Leave Administration
初学者
Logistics Consultancy
中级
Marketing Capabilities
熟练
Marketing for Small Business
熟练
Medical Activity
熟练
Meeting
中级
Numerical Analysis
熟练
Nutrition Management:
熟练
ommunications Skills
中级
One year experience in accounts
语言
熟练 旁遮普语
熟练 英语
熟练 乌尔都语