概要

Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. Seeking a position as a customer service team supervisor to continue career growth into management.

项目

YallaCompare

工作经历

公司标识
Account Manager
Rally Market
Jan 2023 - 代表 | Islamabad, Pakistan


RallyMarkets is a product of RIBOVA HOLDING INVESTMENTS (PTY) LTD, an authorized financial
services provider, licensed and regulated by the Financial Sector Conduct Authority (FSCA) in South
Africa with FSP No. 49213 and reg. No.7656

公司标识
Sales agent
Yalla Compare(Dubai)( Hero Of The Month, TopSeller Award)
Aug 2021 - Nov 2022 | Islamabad, Pakistan

Compare the best car insurance, In UAE
Credit card and personal loan providers in Dubai & the UAE with yallacompare.

公司标识
Sales Agent (Floor manager)
Black Stone Technologies
Feb 2021 - Sep 2022 | Rawalpindi, Pakistan

Black Stone BPO is a US-based business process outsourcing service provider. We help firms
generate convertible leads, increase sales, and improve customer sercices.

公司标识
Team Leader
Mars Bpo
Jun 2016 - Apr 2020 | Rawalpindi, Pakistan

学历

Gomal University
学士, BSc, ‎
Computer Science
2022

技能

熟练 Communication
熟练 Ability To Work Under Pressure
初学者 Account Sales Strategies
熟练 Adaptive Leadership
熟练 Admin Assistance
熟练 Aftersales
熟练 Aftersales Skills
熟练 B2B Manager
熟练 Building Business Relationship
熟练 Bulk Sales
熟练 Business Development
熟练 Business Development Skills
熟练 Call Handling
熟练 Call Processing
熟练 Calls Handling
熟练 Client Dealing
熟练 Client Retention Programs
熟练 Client Service Oriented
中级 Cold Calling
熟练 Communications Skills
初学者 Computer
熟练 Cooordination Skills
初学者 Coordination Skills
熟练 CRM Command
初学者 Customer Service
熟练 Customer Service Skills
熟练 Customer Support
熟练 Decision Making
熟练 Diagnostic Selling
熟练 Distribution Handling
熟练 Fluent in English
熟练 Funds Management
中级 HFO Operations Handling
熟练 Home Appliances Sales
熟练 IT Support Responsibilities
熟练 Lab Management
中级 Lead Generation
熟练 Listening to Customers
熟练 Management Skills
熟练 Marketing
熟练 Presentation Skills
熟练 Quality Assurance
熟练 Quality Control Cutting
熟练 Quality Control Knitting
熟练 Quality Control Printing
熟练 Receptionist Tasks Handling
熟练 Relations Management
熟练 Sales
初学者 Sales Expert
熟练 Social Media Command

语言

初学者 英语

关注的公司

My Video Introduction