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概要
I am an Accounting and Finance graduate with a proven track record of success in marketing and sales. With one year of experience as a Marketing Specialist in Dubai, I successfully developed and executed marketing campaigns that increased sales by 20 percent Additionally, I also have one year of experience as a Medical Representative in a pharmaceutical company, where I demonstrated excellent communication and interpersonal skills.
Currently, I am seeking a new challenge as a Call Center Agent, where I can leverage my customer service skills and passion for helping people. I possess strong communication skills, and I am fluent in English and Urdu languages. In my previous roles, I was able to build strong relationships with customers and clients by providing exceptional customer service and resolving issues in a timely and efficient manner.
As an Accounting and Finance graduate, I possess a solid understanding of financial principles and the ability to manage financial data. I am also proficient in using various computer programs such as Microsoft Excel and QuickBooks.
Overall, I am a self-starter who is committed to achieving results and delivering exceptional customer service. I am confident that my experience and skills make me an excellent candidate for the Call Center Agent position.
工作经历
Marketing Specialist
As a Marketing Specialist in the technical and cleaning services industry in Dubai, I developed and executed successful marketing strategies that increased brand awareness and drove sales. Specifically, my responsibilities includedConducting market research to identify target audiences and key competitorsDeveloping marketing campaigns across multiple channels, including digital, social media, and traditional advertisingCollaborating with cross-functional teams, including sales and operations, to ensure alignment of marketing strategies with business goalsCreating and managing a content calendar to drive engagement and conversions on social media platformsTracking and analyzing the performance of marketing campaigns.During my one-year tenure, I achieved several notable accomplishments, includingIncreasing website traffic by 20 percent through targeted digital advertising campaignsDeveloping a new customer referral program that resulted in a 20 percent increase in new businessOverall, I am a creative and analytical thinker who is able to develop effective marketing strategies that drive results. I possess strong communication and interpersonal skills, and I am able to work effectively in cross-functional teams. I am also able to thrive in a fast-paced and dynamic environment, and I am committed to delivering exceptional customer service.
Medical Representative
As a medical representative, I was responsible for promoting and selling pharmaceutical products to healthcare professionals in my assigned territory. Key responsibilities
Conducted product presentations to healthcare professionals.
Arranged appointments with physicians and healthcare organizations.
Provided product samples and literature to potential customers.
Followed up with leads and existing clients to maintain relationships.
Participated in industry conferences and events to network and stay up-to-date on industry trends.
Maintained accurate records of sales activities and customer interactions.
My achievements
Exceeded quarterly sales targets by 15 percent.
Developed a network of 50 healthcare professionals in my assigned territory.
Increased product awareness among healthcare professionals by 25 percent through effective presentations and follow-up.
Special Skills
Sales skills
Communication skills
Product knowledge
Time management and organization
Industry expertise
Relationship-building
