I have worked as BDO-MFS (Mobicash) at Mobilink Pakistan. Major responsibilities include:
§  Conduct franchise staff training for portal.
§  Arrange training sessions and special activities (DR Day, BTL activities etc.) for franchise, DO and retailers.
§  Actively work towards the achievement of monthly DR, active agent, mobile walle tand new agent onboarding targets.
§  Increasing footprint in assigned territories by the selection of new retailers for MFS business growth.
§  Troubleshooting and resolving retailers and customer issues with regional sales team and MFS team.
§  Perform mobile wallet inductions and daily market visit.
§  Give the product information, awareness and realization of profit potential to MFS retailers.
§  Identify potential areas in the market for the development of new outlets.
§  Responsible for on-ground query resolution through MFS team.
§  Perform day-end reporting to area manager and MFS manager for close follow up.
§  Achieve MFS transactional targets and provide on-ground support to MFS agents.
§  Responsible for BTLs in high walk-in areas / shopping malls / educational institutes / mobile markets / sabzi and ghallamandi / hospitals etc.
§  Manage financial float at retailers and franchise level.

§  Franchise Customer Care Representative




§  Dokota Road DunyaPur




§  Jan-2012 To July 2015 




§  Prepaid sim Replacement
§  Postpaid Sim Replacement
§  New Conation sale postpaid
§  Account opening
§  Mobicash sending
§  Mobicash receiving
§  Mobicash ATM Sale
§  Daily Report Generate
§  Information of  new offer prepaid  and postpaid