LCL / FCL / AIRFREIGHT (Import & Export) Freight Negotiation with
Carrier / Co-Loader
Import and Export Shipping Documentation
Overseas Freight Networking Co-ordination
Develop new vendors and maintain relationships with existing
vendors and participate in rate negotiations
Ensure the complete and timely delivery of freight by attaining
knowledge from clients in order to satisfy their needs and
completing paperwork that meets stringent requirements
Ensures shipment routings are completed to meet deadlines
Develop a strategic approach to provide solutions to customers
Preparation of documents for Import/Export/Transshipments/D/O
release
Liaise with overseas agents and customers to ensure smooth
shipment

 Handle operations of all carriers i.e. Sea & Air. Trouble shoot all issues of loading, Transshipments and
Final deliveries
 Facilitate shipments status update to customers through Monitoring Movements from Origin to
Destination
 Prepare manifest & Distribute manifest to shipping line in FCL shipments
 Prepare & Distribute Console Manifest documents to shipping line
 Handling all nominated and free hand shipments
 Submit all the remittance documents of verseas Agents to finance department
 Document control process by send draft B/L to customer and carrier, checking and
confirmation B/L until release original B/L to customer
 Management and operation for FCL, LCL and Consolidation of ocean import shipment
 Fully managing operationally / documentation and customer service department
 Get the rates from different carriers and update buying and sailing sheets on monthly basis
 Prepare Job sheets and adding new shipments details in ERP.
 Prepare delivery order letter for clearing agent
 Providing instructions, feedback to agents and answer customers queries through email and on Calls.
 Sending the rate request to concerned departments & Sending Routing Orders to Co-loader
 Record keeping of all shipments in Excel sheet and ERP

• Managing outsourced projects
• Establishing budgets for vendors
• Creating proposal requests for vendors (including a description of the project and a desired timeline for completion and the planned budget)
• Providing instructions, feedback, and answering the queries
• Placing job ads and recruiting vendors online
• Negotiating contracts — before they have begun as well as after they are active
• Monitoring the status of outsourced projects to make sure they are proceeding as expected
• Facilitating relationships between the vendors and the company, representing the company and at times being an advocate of the vendor internally for the company as well
• Assisting customer care & production through monitoring, giving feedback, resource planning, recruiting new vendors, representing the vendors, and all other methods to achieve and/or exceed metrics
• Preparing outsourced expense budget sheet at the end of every month