I hold a Bachelor's degree and bring over seven years of experience in Pakistan across transport, retail, warehouse, and receiving departments. In these roles, I developed strong skills in logistics, inventory management, and customer service, as well as experience in fleet management and coordinating deliveries.
In the UAE, I worked for 2.5 years as a Camp Assistant in a labor camp, where I managed facilities, ensured worker welfare, and resolved any issues that arose. This experience enhanced my leadership, communication, and organizational abilities.
My diverse experience, combined with my educational background, has equipped me with a broad skill set, making me adaptable and capable of excelling in various work environments.
As a Labor Camp Boss, my main responsibilities include:
Overseeing Camp Operations: Managing accommodation, food, sanitation, and supplies to ensure smooth daily operations.
Worker Welfare: Ensuring workers' well-being, addressing grievances, and maintaining morale through proper facilities and recreation.
Health and Safety: Ensuring compliance with safety regulations, conducting inspections, and implementing safety protocols.
Staff Supervision: Managing camp staff (cleaners, cooks, security) and maintaining discipline.
Logistics and Supplies: Overseeing the supply of essentials like food, water, bedding, and cleaning materials.
Administrative Duties: Maintaining records of worker attendance, leave, and reporting any issues to management.
Provided customer support to international clients via WhatsApp, calls, and email for a luxury jewelry brand. Handled pre-sale inquiries, guided product selection, and managed post-sale services like order tracking, returns, and issue resolution. Ensured timely, professional, and personalized service to enhance customer satisfaction and loyalty.
Worked in the public transport sector where I managed daily dispatch operations, assigned routes to drivers, and ensured buses ran on schedule. Monitored fleet movement through GPS, handled route adjustments during traffic issues, and maintained records of fuel, mileage, and maintenance. Ensured all vehicles complied with safety standards and coordinated with drivers and control room to maintain smooth operations and public service quality.
As a Data Entry Operator, I am responsible for efficiently entering and managing data in various systems. My key tasks include accurately inputting information, verifying data for consistency and errors, and maintaining organized records. I ensure that all data is stored securely and is easily accessible for reporting and analysis purposes. I work with different departments to ensure that data is up-to-date and compliant with company standards, while also generating reports and summaries when needed.
Provided administrative and clerical support to ensure smooth office operations. Responsibilities included handling documentation, data entry, managing correspondence, maintaining records, and assisting management with day-to-day tasks. Ensured timely communication and efficient workflow within the department.