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概要
Professionally I am a hotelier, having more than 20 years hoteling experience from Marriott, Holiday Inn, Avari Hotels and others, on management level , can speak English and Arabic, having 4/5 years experience of Saudi Arabia (detail available in resume) having valid Saudi Driving licence also, having good computer knowledge, obtained appreciation letters from Marriott hotel Islamabad,
工作经历
Resident Manager
To manage the day to day operations of the hotel & resort, in line with company policies and standards, maximizing all areas of profitability through revenue generation and productivity to ensure increased levels of customer satisfaction.
Ensuring that all health and safety requirements are met for each department.
Managing and motivating team, conduct OJT (on job trainings).
Ensuring that all staff within each department is adequately trained and developed in line with company policy, implementation of SOP (Standard Operational Recruitment and selection of team and management of employee relations issues with the support of the human resources department.Guiding and directing the team to ensure consistency of standards, performance and service delivery.Building relationship between other corporate accounts for exploring further opportunities beneficial for the hotel business.
Conducting staff training sessions to improve service standards.
