MPA (Human Resource) in 1st Division from University of Karachi during 2005 - 2006
BPA (Hons.) in 2nd Division from University of Karachi during 2002 - 2005
Course of Basic Labor Laws from National Institute of Labor Administration Training. (NILAT)
Proficiency in various basic office based software i.e. MS OFFICE.
Having experience on Win 95/98/XP Pro/NT
A team player with the ability to lead, make decision and be accountable for actions and decisions
Time management and basic book keeping
An accomplished Public Administration graduate with over 10 years of working experience in the HR , Administration and General Customer Service field.
• Provide advice on financial solutions & Perform bank business promotion activities
• Establish new client relationships and handle outbound outreach & Manage sales activities in order to meet personal goals and those set by the bank.
• Stay in constant touch with clients in order to keep them abreast of new products and services.
• Assist clients and walk-in customers in determining their banking needs & Provide clients with information on bank’s services and products
• Guide clients through the bank’s products and services and assist them in choosing what is best for them
• Assist clients with account opening procedures by helping them choose which information to write
• Lead and Supervise the Area Team of Personal Bankers
• Coordinate and supervise business projects in the assigned area.
• Attend departmental and area meetings to share business ideas and project status information.
• Assist in recruiting and training staffs.
• Perform departmental responsibilities including training to new staff, operations, programming, and leadership education.
• Organize weekly staff meetings to discuss on business updates and issues.
Additional Tasks/Responsibilities:
• Specialized expertise associated with credit analysis to assess risk and project rates.
• Review all documentation and recommendations before final determinations are rendered.
• Calculate and track positive and negative yield statistics, reporting findings to management.
• Experience using Excel and internal systems for analyses and creating supporting illustrations for credit reports and presentations to colleagues and aboard.