As the Managing Director of E-Commerce at ISMMART Group of Industries, I am responsible for overseeing and leading the organization\'s e-commerce operations. My role is involved in developing and implementing strategies to drive online sales, enhance the customer experience, and optimize e-commerce performanceKey Responsibilities:Strategy Development: Develop and execute a comprehensive e-commerce strategy aligned with ISMMART Group of Industries\' overall business objectivesTeam Leadership: Lead and manage a team responsible for various aspects of e-commerce, including website management, online marketing, customer service, and order fulfillment. E-Commerce Operations: Oversee all aspects of the e-commerce operations, including website management, product listings, inventory management, order processing, and fulfillment. Digital Marketing: Collaborate with the marketing team to develop and execute digital marketing strategies to drive traffic, increase conversion rates, and generate online sales. Partnerships and Vendor Management: Establish and maintain relationships with key e-commerce partners, including online marketplaces, payment providers, shipping and logistics partners, and technology vendors. Data Analysis and Reporting: Utilize analytics platforms and tools to gather and analyze e-commerce data, generate insights, and make data-driven decisions. Risk and Compliance: Ensure compliance with applicable laws, regulations, and industry best practices related to e-commerce, data privacy, security, and consumer protection.

Spearheading the development of the company\\\'s digital infrastructure, I utilized best practices to align technology with short- and long-term business goals. I developed, implemented, and supported all aspects of technology within the organization, ensuring effective technical solutions and meeting client requirements. Creating and maintaining a technical roadmap, I positioned the company as an innovator in the industry.
I led the development of a data-intensive application, leveraging various database technologies based on specific needs. Providing unbiased expert opinions, I made technical decisions and solved complex problems with efficiency and elegance. Overseeing data, security, maintenance, and network for software products, I implemented rigorous testing processes and maintained defined scopes.
I evaluated and implemented new systems and infrastructure, analyzing solutions and collaborating with stakeholders to enhance software development and delivery processes. Continuously researching emerging technological advances, I adopted innovative approaches and best practices.
Building and developing elite technology teams, I fostered a collaborative and high-performing environment. Mentoring software development teams and managers, I supported growth and optimized performance using strong communication and analytical skills.
Keywords: social media marketing, SEO, performance, organizational skills, interpersonal skills, driving revenue, digital marketing, decision-making, customer journey, consumer, collaboration, business objectives, business judgment, business administration, B2C, B2B, analytics, analytical skills.

Tools Used: MS SQL, MS Dot Net, C#, VB 6.0 Oracle 11 ids, MS Windows, Linux, EGLILE, MVC
Play an integral role in connecting all branches to the Head Office and developing a paperless environment in the company for the first time in the Pakistan. Deliver leadership vision enterprise-wide via decisive and insightful executive leadership and guide daily operations and policy implementation through strategic thinking and decision-making. Liaise with management team and clients to evaluate and complete project stage while purchasing IT equipment server, switches, laptops, and storage devices.
·         Trained and supervised a team of 55 members, including 8 software development, 12 networking and hardware, 15 operations, and 20 others members to achieve organizational targets.
·         Customized and executed various ERP modules, such as sale, production, store, purchase, financial, HR, import and planning, after sale, and call center management systems.
·         Competently examined and met costs, timescales, and standards while planning stages of the project.
·         Saved data in the real time disaster by executing disaster recovery and updating progress reports of management and department heads of respective jobs.
·         Ensured real time disaster recovery of systems by developing planning and costing system and managing fire accident in Waves Singer Pakistan in 2018.
·         Efficaciously updated management and department heads on progress of job

Tools Used: MS SQL, MS Dot Net, C#, VB 6.0 Oracle 10G, MS Windows, Linux, JAM
Coordinated with their international dealer to direct hardware and software procurement activities, such as IBM, Compaq Sever Machine, Cisco, brands router, switches, Oracle, Microsoft, and Linux Lenience in the IT department. Analyzed, created, and recommended IT budget in Pakistan Railways to ensure timely execution. Effectively studied online tracking system for the locomotives of Pakistan Railways and EDMS and turnstile implementation at major railways stations. Established various important projects, such as reservation, inventory control, track/asset management, personnel, legal, electrical billing, and time table systems. Assessed complex business needs presented by the Railways end user departments and recommended technical solutions. Trained and administered over 2000 railways employees and 3000 employees of various departments. Produced detailed time line for each application release as well as devised effective project control to examine progress of the software release and provide reports to the status.
·         Created and devised new computerized reservation ticket to issue printed card ticket in the Pakistan Railway.
·         Functioned in close collaboration with management to initiate projects in IT department and implement OCS 9i release-2 and 10g release-2 in Pakistan Railways a step toward paper free environment in the government sectors.
·         Achieved business targets by revising all designs, code and unit test plans and implementing Oracle ERP in passenger business, freight business unit, and financial control department.
·         Assured reliability and maintainability of prevailing applications by generating, retaining, and applying effective standards/procedures for technical solutions.