I am a highly competent and solution-driven IT Network / System Support Engineer with over six years of experience in technical support, system administration, networking, hardware and software troubleshooting. Technical Specialist, skilled in improving connectivity and describing technology benefits. Expertise in systems administration, networking, cloud services,hardware and software troubleshooting. Possess fundamental knowledge networking security such as server troubleshooting, network architectures, and internal organizations systems, within operations environment. Proven ability to create and deliver solutions tied to business growth and organizational development, as well as effectively plans, installs and configures IT infrastructures to achieve high availability and performance. Skilled trouble-shooter continually focus on identifying, isolating, and resolving all technical issues in a timely manner. Astute at leading and motivating a team of highly skilled professionals for project/operations delivery.My key skills include System Support, Database Management, Software Installations/Testing, Application Deployment, Hardware Configurations, Network Engineering, Windows Server, Technical Troubleshooting, Server Maintenance, Problem Resolution, Routers, Firewall, Wi-Fi Controllers, LAN/WAN, Cisco and Microsoft OfficeAttached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
· Supporting Network of Education Section P&DD in Civil Secretariat.
· Responsible of monitoring live applications/web services
· Deployed network infrastructure, deployment of juniper SRX 320 security firewall and switch,
· Streamlined and organized all engineering tasks, including troubleshooting of wide area networks, servers and routers, local area networks and updated anti-virus as well as configured firewalls for peak performance.
· Diagnosed hardware and software problems, preserved control records, and replaced defective components, as well as executed data backups, disaster recovery operations, shutdown procedures and routine network startup.
· Monitored network security and performance of organization\'s system as well as identified and resolved potential security threats, and vulnerabilities of networks.
· Directed, sustained and updated anti-virus as well as configured firewalls for peak performance.
· Supervised and examined potential security violations as well as recommended corrective actions.
· Designed & implemented network / system security policies for Fata Development Authority as well as devised, built and maintained VMware infrastructure in FATA DA.
· Exercised hands-on experience of installation grand stream VOIP Exchange, PF-Sense, Email, Squid, Online Complaint Management System, Cacti, DNS Servers, network equipment Cisco ASA Switches for FATA DA.
· Developed point to point connectivity for off-site backup purpose between FATADA and FATA Secretariat.
· Installed, maintained and updated SQL, Apache Data Bases, HP MSA 2000 storage FATA DA.
· Built and maintained the Linux based monitoring infrastructure (Cacti).
· Ensured adequate installation and configuration of computer hardware, operating systems and applications as well as updated security, system and Network processes.
· Established network infrastructure, test network performance, and assured stable connection and standardized network devices to encourage troubleshooting procedures.
· Streamlined and organized all engineering tasks, including installation, outlook configurations and support, and hardware and Microsoft support for the client machines.
· Explained end users on basic software, hardware, printers, network and peripheral device operation and troubleshoot system, network, hardware, and software faults.
· Secured network systems by establishing and enforcing policies, and defining and monitoring access, reporting network operational status by gathering and prioritizing information.
· Supported LANs, WANs, network segments, hardware and software training for end-users, virus scanning procedures and general technology troubleshooting.
· Performed maintenance and troubleshooting of DC, PF Sense/TMG, CCTV, Attendance, FTS, PMRS, and Server Maintenance.
· Executed and configured corporate LAN environment.
· Hold accountable for providing daily hardware, software support to variety of desktop, laptops work stations and printers.
· Responsible for installing and configuring windows 2003, DNS, DHCP and active directory.