Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
Muhammad Qumail
Customer Services Representative
Warid Telecom Pvt Ltd - Lahore, Pakistan
概要
My Career Objective is to secure a position within a fast growing organization in which my expertise can help the organization meet their goals.
项目
HTML web Page development Process
工作经历
Customer Services Representative
Warid Telecom Pvt Ltd
Jul 2013
- Oct 2016
| Lahore, Pakistan
o Used to receive inbound calls including transferred sales leads and calls from current and potential customers.
o Maintain daily follow up call data, Complaints and feedback to prepare & keep updated SOP’s and use to rotate in different departments to learn how provide the better customer experience for both internal and external.
学历
Amal Academy
证书,
Career-Prep Fellowship
Business Communication
Completed
2017
University of the Punjab
学士,
,
Bachelors of Arts
Journalism, Persian, Punjabi
2009
University of the Punjab
学士,
艺术学士,
Humanities
Journalism
等级 A
2009
技能
中级
AVAYA Operations
熟练
Cisco
熟练
CRM Command
熟练
Handling Assignments
熟练
Operational Tasks Handling
熟练
Presentation Skills
中级
Siebel
熟练
TABS Operations
语言
初学者 阿拉伯语
中级 旁遮普语
熟练 乌尔都语
熟练 英语
