A results-driven business support manager with over 4 years of hands-on experience in coordinating internal and external meetings, preparing presentations and maintaining contacts. Well-versed in comprehending work flow and priorities and ensuring that all administrative tasks are completed within provided deadlines. Employs professionalism and superior communication skills to meet client and company needs.
To provide administrative support for the Corporate Services and Business Development Teams and to provide an initial and ongoing contact point for customers, staff and external agencies\' inquiries and referrals.
-Manage CEO’s complex and frequently changing travel arrangements and coordinate pre-planning of trips.
-Create expense reports, budgets, and filing systems.
-Conduct research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
-Develop and maintain alert system for upcoming deadlines on incoming requests, projects, and events.
-Assist with team building initiatives and overall support for maintenance of organisational culture and employee morale.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Operating email, Excel, Calendar, maintaining personal information systems and databases, and other semi-automated administrative support tasks within the Marketing Department.
- High-end analysis for advertisement campaigns on different platforms.
- Creating high-end presentations for conferences, meetings and various publicity platforms e.g. Slideshare etc.
- Keeping track of all ongoing projects.
- Performing root cause analysis (RCA) for any issue if occurs.