5+ years of Experience in IT with extensive hands-on experience in IBM, HP, Dell, Blade Chassis Servers, Netapp, IBM, Dell, Hp storage, Networking troubleshooting and repair. Provided support for technical issues: Server hardware, Storage, Operating systems. Performed testing and problem analysis for server, desktop, and IT infrastructure. Managed call flow and prioritized response efforts. Utilized diagnostic tools and strategies to solve technical issues and provide preventative maintenance.
Working on Project of UNICEF (1166 -Polio & COVID)
Managed IT infastructure (Servers,Sytems,Netwokrs,AP)across the facility
Coordinate with vendors to escalate the IT Problems.
Monitoring and maintaining NOC Room.
Responding in a timely manner to service issues and requests.
Repairing and replacing equipment as necessary
Configuration and monitoring of IPTV Boxes
Training junior staff members.
• Setting up, configuration and organization of IT infrastructure including switches, Servers, Storage, Tape libraries, Printers, security structures.
• 24×7 Technical support locally and remotely to all clients and maintaining internal/external Hardware server,storage and services including Monitoring of Infrastructure devices, backups, Inventory, Asset management etc.
• Perform hardware inventory, systems upgradation activity.
• Assists in providing operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, and storage devices.
• Netapp filler Os Installation,troubleshooting.
• Server assembly and disassembly.
• Server maintenance and repair.
• RAID setup and configuration.
• Server OS installation (Windows/Linux/EXSI)
• Perform high level troubleshooting, diagnostics and testing for IT equipment’s.Such as Servers,IBM,Netapp,EMC storage.
• Do compliance of all major / important tasks.
• Worked as technical & training lead in the company.
• To lead a team of hardware engineers and project supervisors by assisting them in technical issues.
• Installation & Integration of security & Surveillance system.
• Execution of various projects, handling of technical issues and coordination with client's technical department.
• Network designing and equipment selection related to the appropriate solution.
• Operating system installation, configuration and troubleshooting of PC(s) and network hardware.
• Leading team of technicians for passive Network installation (Ethernet).
• Installation & Configuration of Security Networks (CCTV, Cameras, DDRs, Controllers & other security devices).
• Assisting in management and maintenance of company office Network.
• N Computing (Installation & troubleshooting).
• Bio-metric attendance devices (Installation & troubleshooting).