概要

Experienced customer service professional

工作经历

公司标识
Mobile Support
VoicePlus Pty ltd
May 2016 - 代表 | Islamabad, Pakistan

* Managing mobile fleet for corporate customers
* Providing support on calls, Chat and Email
• Creating new Mobile connections and upgrade
• Monitoring usage and billing to reduce cost
• Providing mobility solutions to corporate customers to reduce cost.
• Providing basic trouble shooting to customers incase of a fault
• Managing data & roaming usage to minimize cost
• Siebel Knowledge
* Applying value added services using Telstra Help desk

公司标识
Guest service agent
Ramada hotel Islamabad
Oct 2015 - 代表 | Islamabad, Pakistan

公司标识
Sales Associate
7-Eleven
Jun 2010 - Jul 2013 | Jersey city,NJ, 114

Ringing customer sales
forecasting sales
ordering merchandise
checking inventory
handling cash
operating lotto machine

公司标识
Front Office Officer
Serena hotel Islamabad
Feb 2006 - Dec 2008 | Islamabad, Pakistan

Recieving incoming calls and directing them to concern departments ,providing informations to guests
checking-in guests
Escorting them to guests
Handling cash
Checking-out guests
Maintaining guests profile

学历

学士, , Bsc(Math,Statistics,Physics)‎
2006

技能

熟练 عمليات خدمة العملاء

语言

熟练 英语